Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service
On one of the worst bad weather days I took my car in for service. I had a oil change, tire rotation and they washed the car. They were very busy and I was in and out within less than an hour an a half.
Sales guy was awesome, very helpful and answered all my questions period disappointed with the finance, I was quoted 6% and then when I sign the contract it was 7.9% which is very dishonest. When I expressed my concern I was told, well you were going to be somewhere around 6% which is not what I was told up front
Bought a Ford explorer about a month ago still haven't seen the title and now our temporary plate is expired . Vehical had obviously been smoked in, and they did not do a vary good job detailing it there where still crumbs in the seets . Radio has issues that where not disclosed and have various other issues with vehical that where not disclosed or addressed
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best dealer!!! In Chicago, very good customer service . I bought my Cadillac SRX from there and I love it , very clean looks bran new I would recommend anybody looking for a used car should go to Harlem motors. I am a very satisfied customer
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
I just upgrade my 2004 Nissan Xterra for my new 2018 Nissan Rogue. I LOVE Nissan, I'm driving Nissan for long time, and I'm very happy with Berman Nissan. Service and now sales. Highly recommended.
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