We bought our first brand new car right off the showroom floor from this great dealership. Their kids room made the buying process so much easier with 2 little kiddos! Abu was great to work with and took his time showing us 3 different vehicles and moving each inside so we didn't have to deal with the rain. He was super knowledgeable about each product, all the options, and upgrades. The finance department made purchasing a breeze! Finally we had a dealership wanting to sell us a car rather than making us jump through hoops to get it! I will highly recommend Collins Nissan to any and everyone!!
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
Very cool SUV
by LeigheAnne21 from Euless, TX
December 19, 2018
Very cool SUV, perfect fit for what my family needs. Very nice interior for the price, has all the great features a nicer car would have.
The overall experience at Don Franklin Nissan was excellent. I purchased a new 2017 Nissan Murano and I could not be happier with the excellent service and the overall buying experience at this dealership. The sales associate you helped me was Greg and he was awesome. He went above and beyond to make sure the deal went through the same day. I would highly recommend Greg and Don Franklin Nissan to all!!!!
Zach the salesmen was super helpful. Allowed me to take as much time as I need on test drive. Very low pressure place to shop. I genuinely felt he was looking out for me. Very happy with car and services
Can't say enough about the team at Zimbrick, best customer service ever!!! Went way out of their way to help me find a new car. Would recommend them to anyone. Jamey, Casey and Mike thank you for everything. You guys are the best.
This is my 2nd Rogue car
by connie from Tucson AZ
January 11, 2019
I love driving my new car got all the accessories that I need plenty of rooms for groceries and other thing excellent for traveling or camping.
He was a very friendly helpful and new his job well. I would recommend him in future best experience ever will be back for next auto
by SusanL from Cranston RI
December 20, 2018
This car is the perfect size for me.I am petite5’2”and so is this car.I love almost everything about it .A minor flaw is that the only way to open the rear hatch is from the recessed button on the outside of the vehicle.None on the keyfob and none near the dash.The interior is well designed and everything is reachable.Gas mileage is good ,minor road noise and CVT is not as noticeable as in the full size Rogue,which I also owned.Also there was some mention of not having a turbo option,I like the pick up with much effort.No complaints here from this avid driver!
From the day I purchased my Xterra right to today, picking it up from a collision repair, I have had the best customer service from any dealer I've ever done business with. Quality repair work and bonus surprise to find every inch of the inside of the car cleaned. Wow!! You never see extras like that any more. Sales and Service people are top notch. Waiting room always super clean and stocked with goodies and drinks. I would highly recommend this dealership. I'm very impressed with every aspect of their customer service.
My first car purchase
by Les from Midlothian,IL
January 2, 2019
I’m very excited as it is my very first car purchase. So far it has drove very smoothly and I think it’s the best for your buck.
Bought a Mitsubishi Outlander Sport at Gezon Motors and Bill Gezon was wonderful with the sale. My family also purchased vehicles from Bill . The service department is terrific too! I recommend Bill Gezon to my friends if there in the market for a new or used vehicle!
December 28, 2018
This car is super smooth and easy to drive. It’s just the perfect size for me as I am under 5’ tall. There is not a ton of room in the back so it wouldn’t be ideal for a family but overall it works for me and my needs.
Dave went above and beyond to ensure the service experience was a positive one. He was very informative and communicative during the entire repair. The repair was significant and took longer than expected. Dave made arrangements for a loaner car so I would not be inconvenienced. Thank you Dave!
A little disappointed!
by New Rogue from Gallatin,TN
November 28, 2018
Love everything about this car except for one thing:
I have no way to defrost my rearview mirrors. It wasn't equipped with heated side mirrors. So disappointed! This is a BIG safety hazard!!! Nissan should know better!
Justin was very helpful when I took the car in with a problem I thought should possibly have been solved in an earlier recent visit. He was willing to work with me and remained professional, understanding of my financial situation, and understanding of the reason I was a bit upset having to bring the car back so soon. In the end, I can say I do recommend the service, because of staff like this who are accommodating to someone in a tight spot like I was.
Love my Rouge
by Happy Customer from Highlands Ranch, CO
December 4, 2018
I am contestantly on the road. I love the comfort, quiet, and smoothe ride. The SL model is nicely equipped with a great sound system to keep me entertained while driving. I really like the exterior style. Sporty but practical for everyday driving and great gas mileage.
If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn???t there and what a waste of a trip. The guy did nothing for me. If Phi Phi ever left Nissan I would never come back. They need more people like him who care about the customer.
My First SUV! I Love It!
by LetsRideYall from Plaquemine LA
December 27, 2018
This SUV is very stylish with lots of bells and whistles. I love the ride and handling of this vehicle and it has lots of room. I love it.
My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
Excellent in bad road conditions
by katjo from Missoula, MT
December 31, 2018
This car has everything I was looking for without all the bells & whistles I didn't need. It handles great on icy roads & is extremely comfortable to drive. So far-I haven't even used half the features it has.
Highly recommend for a long distance purchase. Was the easiest and quicker purchase I have ever had, lots of deals and inventory to choose from. Carson and Matt were very helpful and excellent customer service. The team goes the extra mile to making sure you are completely satisfied with your purchase.
I called this dealership because there were several open recall items for my truck. From start to finish of the process Brian in the service dept. treated me with the utmost respect and was very helpful. The work was scheduled and completed promptly with no issues. I am very pleased to say that my truck is now back in the green for recalls and they also completed a full inspection free of charge under my basic warranty and I feel safe knowing my vehicle has been fully checked out by the great mechanics at Larry H. Miller! These guys are the best!
Meagan was awesome. Took the time to listen and helped me find a car that was perfect for my family! She was very genuine, and professional
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