They were extremely knowledgeable and helpful through the entire process. Zero pressure only helpful info. It was a great experience!!! I would recommend this dealer to anyone looking for a new or used car.
I had an excellent experience for my first time buying a new car! Everyone was very kind and polite. My salesman Sebastian, did a great job meeting all of our needs and answering any questions we had. Everything went smoothly and the buying process was really quick and orderly. I was pleased with how easy it was! I LOVE my new Altima!!
Lisa was wonderful! She went over everything with our new Rogue Sport. Everything went smoothly and we walked away extremely happy with our purchase. We were very specific about what we were looking for- not into all the bells and whistles. Lisa did not try to push us into what we were not looking for and found the perfect vehicle. This was our second purchase from Apple Nissan and have recommended them to others. As the first time, this was a great experience!
Bruce Massey is the ultimate professional......he listened to my needs and heard my concerns and did not pressure me. Very informative which was very helpful in my decision making........definitely go see Bruce for your car needs!
I would strongly recommend this dealership and Ernest Hughes to anyone looking for a new vehicle. It was a great experience! I came here with my daughter looking for a new car after my car of 9 years died. Ernest helped me from beginning to end, and was patient the entire time. He listened to my needs and helped me find the best option for what I needed and could afford. All of the staff here were friendly and helpful. I drove off the lot the same day feeling very confident about my new purchase. Thank you Ernest and Apple Nissan!!!
Everyone was welcoming when we arrived. Matt went out of his way to find us the car we wanted and the finance manager worked to get us the best deal possible. We will definitely buy from Faulkner Nissan in the future.
Best experience ever, thank you for an amazing exp
by Morgan Ann from Mechanicsburg, PA
May 2, 2018
Worked with Mrs. Holly, wanted to trade my truck for an SUV suitable for my giant breed dogs.. not only did we get an amazing vehicle but we got superior customer service and an amazing vehicle. I’ve been to wayyyy too many dealerships in my day and Faulkner, BY FAR is the best experience I’ve ever had. Thank you Holly!!
My family of 4 and I came in looking for a used car with 3 rows in a specific price range. When we arrived we were greated right away by Holly she she took great care of us. She showed us a used 2014 pathfinder. She was wounderful and made the car buying experience with two hungry anf tired children great. She helped make sure that carseat fit, one of my concerns, and shows us other important features on the car.
As we sat down she brought the kids crayons, water and gold fish to keep them occupied while we worked out the details.
The next when we came to pick up car the whole team we so nice to us. We were in a hurry and they made sure we were not late for our appointment, but did not make us feel rushed.
As we pulled out we noticed there was a chip in the windshield. We called them Monday and the said they would take care of it. When we came to pick it up, they went above and beyond what was required. They replace the whole windshield.
We truly had a wounderful experience and I would reccomending Holly and her team to anyone!
I bought a 2018 Titan XD and am very pleased with my purchase. I worked with Tyann who was very pleasant to work with. She wasn't pushy and tended to my needs and concerns. I will definitely visit her when it's time to replace my truck.
I worked with Tyann. She was knowledgeable and attentive. The process was quick and she made the car buy process enjoyable. If you are in the market go to Faulkner Nissan and ask for Tyann, you wonr be disappointed.
My sales person Tyann Hess was amazing. She was very pleasant and answered all my questions. She guided us in helping to decide what vehicle was our best choice. I would definitely recommend her to anyone looking to purchase a vehicle.
We are loyal Nissan owners and leasees. I have had three Nissans with Faulkner. My current car lease is about to expire. Called the salesman to get a new car; he never returned the call. So, I decided to buy the car rather than initiate a new lease. Called three times, left messages-NO ONE returns calls! The service department is GREAT, but the inside operations (sales and finance) are subpar. My family is done with Faulkner.
Car was a little banged up and hadn't been through the shop yet to be cleaned. The sales person was personable. But all I wanted to do was test drive it and get going. What should've taken no more than 30 minutes, took at least an hour. I like to get right to the point, that's all.
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