Letter of appreciation for Donald Malloy
November 6, 2018
I would like to express my gratitude and appreciation for the amazing job you did with our purchase of a used Nissan Leaf.
We were looking for an electric car that would allow me to go to work and run small errands in town. Also, our daughter will start driving soon and we wanted a small car for her that she could drive to school and back without needing to find a job to pay for gasoline. We found the Nissan Leaf that you sold us online, from the certified-used vehicle program website of Nissan. I called you for details and you immediately impressed me with your knowledge of the vehicle and advantages and disadvantages of an electric car. We had been looking for a while and we generally found that car associates were rather clueless about electric cars, possibly because of their limited market share today. We live in Delaware, so far way from your location (Fred Beans in Doylestown, PA) that we would not have been able to drive the car back with one charge. It was a problem and we emailed you back and forth for a while to negotiate options and alternatives. It was the best car sale experience we ever had. Dealing with an intelligent car associate like yourself, interested in closing the deal in a manner that is the most satisfactory for all parties involved, was excellent and gratifying. Please keep up the great job and maintain your easy-going, friendly, yet professional attitude.
It was a pleasure to have met you and we wish you a stellar career.
Cristina and Scott