CarSense is a class act
November 6, 2018
I was looking to sell my Canadian vehicle and went to CarSense Chester Springs for a quote on a Saturday. They gave me a quote and I mulled it over for a couple of days then returned on a Tuesday morning to sell. The process was almost complete when they realized that they would not be able to resell my vehicle wholesale to an auctioneer (because it's Canadian and still reads in km) which meant the vehicle was basically useless to them. I could tell the buyer and other sales associates felt bad, but they also felt that their hands were tied and they couldn't purchase the vehicle from me at a loss. What happened next was truly unexpected. After checking all of their options and determining that yes, it was true that they couldn't sell my car at anything near the value they would pay for it THEY TOLD ME THEY WOULD HONOR THEIR INITIAL QUOTE ANYWAY. And they did.
My situation is pretty specific (Canadian vehicle, unfortunate oversight made when pricing out my vehicle, etc.) but overall it demonstrates that this is a dealership with integrity and heart. "Auto dealer" and "classy" aren't terms typically uttered in the same sentence, but I can definitely say that CarSense is a dealership with class. I have already relayed my experienced to several people and I will continue to do so. I would highly recommend CarSense Chester Springs.