I had intended to buy a truck 2 or 3 years old. But James put me in a new truck with more features for very close to the same money. I traded my old car and got good value. I am very pleased with the deal and my new truck.
I wrote an earlier review concerning Robbins Nissan in Humble, TX. I had a problem with the hatch not opening on my 2015 Nissan Murano. The day after I posted my comments, they contacted me. Robbins and I came to an agreement as to how much I was to be charged to have the latch fixed. The Murano was fixed yesterday.
f you're in the market for a car, this is the best place to buy from. Valerie Williams was so helpful. Her customer service is excellent. I'm telling all of my friends and family to see her. thank you again.
I gave a lot of "averages", but expected a lot more from Volvo. When the sticker price is $63k. These folks can't hold a candle to a luxury dealership. I wrote a super lengthy review to Volvo. I purchased a new 2016 VW from them, vowing never to darken their doors again, but.....got sucked in to a 22% off MSRP deal that I couldn't pass up on a 2017 S90 loaner. In both instances the sales people were great. In both instances it went downhill from there; delivery, make ready, promises made, promises broken over and over. If you have to buy from them, ask for Reid on the VW side, and Chris on the Volvo side, but be prepared for subpar service after the sale.
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Dean Francis and the finance staff were very helpful. They were great about financing with whichever bank you want to work with. I received a fair deal for my trade and the price was right on the used vehicle that I purchased. I had one trade offer for my vehicle elsewhere that was higher,but the Helfman offer was the same as two others for my trade. Even so, the deal at Helfman was better. There are too many factors to list and they did NOT try to sell me anything I did not need. As a bonus, Unlike some dealers, my used vehicle at Helfman actually had floor mats and BOTH keys to the car. They have a big selection of sports cars and I am very happy with my experience. Thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Mr. jessie Norris have one of the best customer relations, he is very patience and know the product Nissan, for more than 10 years he
has been the sale person for my Nissans. I recommend him for any
purchase in Nissan Fred Haas Tomball, Texas.
The Fred Haas Nissan team & Henry Hernandez are the best at what they do!!! Just purchased a Certified Nissan & had the best purchase experience for a car, ever!!! Henry & Fred Haas are a winning combination, I'd highly recommend!
Always get great service. The only problem I had was that I left my car for an oil change and filter replacement if needed. When I went to pick it up they had also rotated my tires, which I didn't ask for. It had been done on the last service. Their reply was they usually do it every oil change or every other. I payed bill put was not impressed. They could have called and let me know.
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