I was looking for a used car of a certain brand, and there was one available at Fowler. I contacted the dealer and Denise got back to me almost immediately. She readily answered any questions that I had and offered to provide me with any information I would have liked. I was going to make this purchase from out of town and was looking for a local mechanic who knew this brand. I had trouble finding one but Denise was able to get me names of several who work on European cars. Unfortunately, the car sold quickly (which I absolutely expected it to because it was priced well). Denise got back to me to tell me that the car sold, when she really had no obligation to do so. This is what is called great customer service and something that is sorely missing at a lot of place. Given the opportunity, I would gladly do business with them.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This dealership is serious about getting customers in a new car that meets the customers' expectations at a reasonable price. The entire process from pricing to purchasing to delivery was efficient and the personnel at Hudiburg Subaru didn't keep us waiting needlessly. The sales representative was great and very knowledgeable about the different Subaru models. He was able to easily answer our questions about the car we purchased and took the time necessary to train us in the use of the electronics in our car. The sales manager was equally impressive in facilitating the sale of the vehicle we purchased. Both of these gentlemen represented Hudiburg Subaru impressively and were competent, friendly, and helpful. The lady assisting us with the paperwork clearly explained what we were signing, gave us good advice on an extended warranty (which was reasonably priced) and got us out the door quickly. I have purchased several cars and trucks over my lifetime and this was one of the best experiences that I have had. Bottom line: if you are looking for a Subaru, talk to the people at Hudiburg Subaru. You won't regret it.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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