My husband and I had the best experience at Lupient we've ever experienced at a car dealership! Seamus and Dustin, with the help of Chad as well, made trading our 2015 Sierra SLT for a new 2017 Sierra Denali Ultimate not only quick and easy, but it was very enjoyable and we appreciated truly being treated as a guest and not just another potential buyer. Seamus went out of his way to make sure we were happy and comfortable with our purchase. As long as the Lupient team continues to deliver the personal touch, we will be Lupient loyal.
I went to this dealership to buy a used car. However it didn't work out for me. I wasn't able to leave with a new car at that moment due to my own circumstances. The service was still exceptional and courteous. Very welcoming environment and straight to the business. I do plan on going back soon, when my unfortunate circumstances change. This is where I will be getting my car from soon. Thank you
After driving for 4 days from Oregon on our way to Wisconsin, oil life in our Verano was at 4% when we reached Rochester, so we decided to stop at the dealership where we bought our car in 2013 to see if they would be able to do an oil change while we waited. Even though it was after three PM this was not an issue and we were on our way, with a clean car to boot, in less than an hour. The technician also mentioned that our air filter was looking dirty and replaced it.
Our salesman was excellent. He listened and understood what we wanted and didn't push us to spend more than we wanted and from my experience sales people are way too pushy. He was just perfect and put us in a great vehicle with a great warranty and for a great price! I highly recommend him and will be a return customer. Thanks!
Picked up a certified used Sentra from managers Brent and Tyler Stockinger in early October 2016. They were more than accommodating when I asked for multiple test-drives and to test-fit my child's car-seat in the back, a very important "feature" for a young family looking at compact cars! The car overall fits my needs very well. The dealership was understanding and helpful when I chose to pause the buying process and change lenders even though I realize this likely cost them money.
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