A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
I inquired about a newly posted Honda Pilot on a Friday and got an immediate response asking when I was available to test drive which was awesome. I responded immediately that I was in Tahoe for the weekend and could test drive on Sunday afternoon.
The next response was from someone else who said the car had been sold the night before. So a bit of a mixed signal, but no hard feelings, I guess it’s the nature of the biz.
Hyundai of Serramonte has a great staff. They were nice and not too pushy! They made us feel comfortable and relaxed. They were very understanding of our situation and were willing to work with us. They went above and beyond normal expectations. Overall, the best experience I have had at a car dealership!
We purchased our 2nd Hyundai from Serramonte Hyundai. Our salesman was Sean Barton. He was very knowledgeable about the cars we test drove. After returning many times to look at the cars, we decided on the 2017 Elantra. It has a great warranty which is why we purchased a Hyundai again. The Elantra also gets very good gas mileage. We are very happy with the service we received from Sean Barton and the rest of the sales team at Serramonte Hyundai.
I'm a first time buyer and I had the best experience purchasing a car with Jian. I've been to many dealerships and have found most of the car dealers pushy, but not at all with Jian. He was absolutely GREAT! He understood what I was looking for and was extremely patient and accommodating the whole way through. I'm already planning on making my next purchase from him! Thanks again Jian!!!!!!!!!!!!!
Excellent customer service.they are couteous and efficient.went home with the new car within a day. Denzo the director and Ben the senior financial manager accomodate us.Denzo even help me beyond what is expected of him like helping me with my personalize plate number.Thet treated us dinner too because we end up the transactions at 6pm
The absolute best experience - Denzo was absolutely upfront and honest and even when I thought all was lost, he figured it out so that it all worked within my budget. I now am driving the car that I wanted!!
My thanks also to Virgil, James, Brynes and Juan.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.