Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
Josh was amazing. He was able to put me into the 2019 Nissan Altima 2.5SL Platinum for a price another dealer was selling me a 2019 Altima SR. I would definitely recommend Josh and Suburban for anyone who is in the market.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Wonderful experience working with SC John Ashcraft, he was so through, and cared greatly right to the end to do all that would make me a satisfied customer. I felt he was there for me every step in getting EXACTLY what I wanted and what would delight me in my day to day experience both with the car and car buying experience. I felt utterly comfortable and had several requests that were all met and carried out thanks also to Mike the SM and Don S. in finance. This is my 5th car bought from this dealership and I will be at Tamaroff for another, as they NEVER disappoint ! They really are different from most in the way that they take the time, make the effort to both fit and fulfill your needs. I am HAPPY AND CONFIDENT when I say that I HIGHLY RECOMMEND THEM and working with John for an unforgettable experience! Thank you Tamaroff for being so much more than a dealership, but rather a place that people comfortably navigate your best car with ease!
It was my first time buying a car and overall, the experience was great! I wanted a specific car model and the dealer was so friendly and informative. If I ever need another car in the future, I know who to go to!
I had an appt. I arrived early, but it took a longgggg time. Jason and mike in service were awesome, very attentive. And helpful. My car was very dirty in back when I left, I thought they wash it with service?
Sales person Amir was awesome! He replied every e-mail very quickly and accurately. The day before pick up new vehicle, he called me that he found little scratch on its body. He offered another car that is the same color and model but has extra accessories. I appreciate he checked all before signed up contract.
On the day of pick up the vehicle, manager Jeffery, strongly recommended their service packages, tire change service, maintenance service, and others. Those packaged would raise amount of monthly payment a lot. I think it is good idea to mention those extra packages when we discussed payment plan.
I have always been pleased with the service at Tamaroff Honda. I wish the wait wasn't that long but I did not have a appointment and was getting a 60,000 mile checkup. I did go to the website to try to set up the appointment but it would not go thru. I wish the appointment set up was a little more user friendly.
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