Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
I can not say how impressed I am with Nissan of Garden City the dealership was clean and from the moment I walked in I felt that I was welcomed and every one there was eager to help me.
I started my day wanting to test drive 4 different makes of SUV and Nissan was my first stop. I was exceptionally lucky to meet Chelsea Edmonds who became my sales person and at the end I could not be more impressed by this gentlemen who was professional, beyond polite and knowledgeable. The dealership was exceptionally busy but Chelsea was gracious and beyond accommodating. After visiting 3 additional dealerships (different manufactures) I knew the Rouge was the choice for me. When I went back to Nissan I was greeted by Chelsea and the sales manager Victor who immediately recognized me-again the place was crazy busy so I was impressed! As it turned out the car I had selected, of which there was only one in stock in that color an option model, was had a scratch. Chelsea and Victor showed me other color options but when they saw I was not thrilled with the other color options they got to work and within in minutes found the car I want it at another dealership. Within an hour they had the car I wanted ready for me. During the entire experience they were so accommodating so gracious and really just wanted me to be happy. The dealership sales manager Scott was also aware of the situation and he also make every effort to let me know spell apologetic they work with the delay and did everything necessary to make sure at the end of the day I was happy and drove off in the car that I wanted. What many cars over the years and visited many dealership and I have to say Nissan Garden City above and beyond the best that I’ve ever visited
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Stumbled upon this Nissan dealer after a few failed attempts with other dealers. Was greeted with positivity, smiles, and the attention and support that I needed. One of the sales people, Ed, worked tirelessly for hours showing me different cars and finally found me a car that best suited my needs: low mileage, the color I wanted, and the style I requested, while being extremely generous with my trade in. Couldn't have asked for a better salesperson and dealer. Will definitely be recommending this to all I know and returning for more cars!
I had the most amazing experience at hudson Nissan...everyone was so nice..when you go to buy a car its always a stressful situation..and i most say there was no stress involved at all..joe came highly recommended and went above and Beyond to make this purchase very easy for us..I was so pleased we all the help and advise that joe gave to my husband and i, also gary was super too and his knowledge of cars made this a easy decision ...i would advise anyone that is looking for a car or suv new or used leased or finance...come to hudson nissan...you wont be disappointed...we traveled from the bronx and couldnt be happier...driving out today in our new 2018 Nissan Rogue sv..thanks to joe and gary
Thank you so much
Octavia and tony
joe and gary
Such a good overall experience at Hudson Nissan. Gabriel was my salesman and he greeted me right way and listened to all my requirements and was very helpful. He made my buying experience actually fun and I can tell he knew exactly what he was talking about. If I would suggest a salesmen it would be Gabriel, great salesmen and an all around great guy.
Larry gave me the immediate impression everything would work out well, I believe it will, Ed the manager also gave me that impression and it has. Carlos, convinced me the extended warranty would be a good investment. Although the vehicle rides beautifully, it's nice knowing any problems will be covered.
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