Upon searching for used cars, I found Wholesale auto group. The first visit, I went for a particular vehicle and it wasn't there. Alex was very helpful in opening my mind to other vehicles, I test drove several and decided to wait to buy. The following Saturday, I went back and bought my vehicle. I am nothing but pleased with the way I was treated from start to finish. I would recommend this dealership and salesman over and over again! Very fair prices and very willing to help people with bad credit.
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
My Service Advisor was SEAN BONSER: Great service and friendly, competent, knowledgeable staff! Service on my Rogue was performed quickly and efficiently. Everything was explained clearly. Highly recommend Gunn Nissan in San Antonio!
I came in originally looking for a new impala. But I ran into Frank wolf the salesman and he got me a great deal on this new Silverado. I will be sending everyone who I know in the market for a vehicle to buy from Frank
Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest ???something that was within our budget???. It wasn???t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiance has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
Salesman Robin is wonderful,very professional, patient & kind. Best customer service I have had at a car dealership in awhile. We came in just to check out customer service before buying car but left out with the vehicle that night,we just picked up our hard tags 1 month later and we are very pleased.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
My son and I drove to Kingman this morning, Curtis was our salesman and did a fantastic job, we were on a test drive in minutes and finished the deal in hour!!! Great experience and would buy a car in a heartbeat from these guys
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
From start to finish, Tim Staggestad and his GM, provided me with a customized experience like I have never seen during other car lease or purchase processes. They delivered on every promise and every deadline; and in the end, I can say I made a couple new friends!
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