Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Atlanta Best Used Cars is one of the best if not the best Used Car deal I've ever had the pleasure of dealing with... Some of the best looking vehicles out... Have the vehicle I was looking for and a get price... And I talked with the associate for about a week (Moe Basha)... And he work with and answered every question I have... Great great business adventure!!!
Recently purchased a 2016 Genesis from salesman Moe Basha. He was a most professional individual. He was also very knowledgeable about the automobile. His professional was reflected in how smooth the process of purchasing the automobile went. Strongly recommend him to p[potential customers. Ted Andreadis
Great experience, even better salesman, very professional.
by TJA trains from DealerRater.com
November 1, 2018
Recently purchased a 2016 Genesis from salesman Moe Basha. It was a very good experience, Moe Basha was extremely professional and well knowledge d. He is very cordial and has a good demeanor with customers. It was an extreme pleasure to do bisiness with Moe.
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
Lenny and James are an amazing team! They will get you into the car you want and work hard on your behalf. I have bought 2 used cars from Marietta Auto Mall and have had a painless, perfect experience both times. These guys are awesome!
When I first got to the dealership, I wasn't sure how it was gonna turn out. There were a lot of people there and I wasn't sure if anyone would be available to help us. I had been emailing Benson during the week about a car, and now I wasn't sure I was going to get to look at it. Boy was I wrong. When I walked in I told them I was looking for Benson, and even though he was with another customer, he came to meet me and got started bringing my car around right away. He was very helpful and informative about my particular car. His attitude and helpfulness were really the deciding factor into my ultimate purchase of the car. I recommend anyone thinking about shopping here to give it a try. Ask for Benson!
Friendly service in a low-pressure environment. The best part was that after we made our purchase, Jose still responded to a concern we had within minutes of our emailing him. Though the dealership had no requirement to do so, they made things right for us when we found a minor problem after purchase.
I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I???m excited to drive away in my new used car. I???ll be back to purchase my next vehicle. Thank you!
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 4, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
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