Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
MotorCars of Nashville has tremendous inventory. I received the vehicle that I wanted at a very favorable price. For out-of-state buyers, their electronic document signing is very convenient. I would feel good about recommending this Delearship to anyone.
After searching for Ford Edges, I located a candidate at this dealership. I emailed them and received a prompt response. Dave McDonald was my contact and sales person. Photos of the car where spot on. We worked out the purchase by phone. Submitted a credit application by secure site on their website. paid a deposit to secure the vehicle over the phone. They contacted me to advise loan was approved and the terms. Drove about 31/2 hours to finalize the deal and take delivery. Very good experience. The dealership's inventory appears to be of good quality across the board. They buy nicer cars for resale. I am very pleased with my purchase and would highly recommend this dealership. Mike in finance was very easy to work with as well.
I worked with Jeremy M. He was super helpful and attentive. I was very pleased with the overall experience. I would recommend anyone to see him for their next purchase.
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