After struggling with an old Nissan being repaired but another dealership, we almost lost faith in Nissan. However, the sales manager and salesman, Michael Britt we have our faith back!
Michael Britt was a pleasure to deal with and really knew his cars. I would highly recommend the dealership, especially the salesman, Michael Britt to anyone looking to buy. Thank you for your excellent service Michael!
Great experience, exceeded expectations, and were treated with attention and great customer service. Mike was diligent and responsive to our needs and wants. Would definitely recommend checking this dealership out!
I???ve never gone into a dealer by myself to shop for a car because it always seemed too intimidating and too much of a hassle. That was until I went to Yorktown Heights Nissan and met my salesperson Michael Britt. Can???t say enough about the incredible customer service he delivered. He was patient; he encouraged me to test drive as many cars as I liked because he wanted to make sure I felt comfortable with my decision. He explained all the features of each car in detail. Since I was buying pre-certified , Michael explained the carfax report , the mileage per year, history of ownership etc. After I decided on a car he explained the financing process. The day I picked up the car he spent time again going over everything about the car. Michael is a no-pressure salesperson who is willing to spend time helping his customers.
Kind, courteous, and straight forward. Rockland gave me the bottom line price, as well as the best price, from the very first inquiry over the phone with Trish, with absolutely no surprises when I walked in the door. And, it was by far the best price available, after lots of shopping around. Jeff and Fausto were wonderful, especially for my first car buying experience. Couldn't be happier with Rockland Hyundai.
Meet the sales person-polite,courteous, respectful-Imade my intentions clear on the reason for my visit. No pressure to buy right then and there. Was seen right away, and within a few minutes, went for a test drive. Salesman experienced and knowledgeable about the car. Gave me a copy of a hand written price, which I told him I would look over and possibly consider. Policy is to meet the manager, who I found to be pleasant, polite, and respectful; no pressure to buy the car. More managers could learn from him. If I do purchase this vehicle, I'll update my review on my total experience. At this time, things have gone well.
Very good experience. Pricing was great. Spoke with a few other dealerships about where I wanted to be on price and they practically laughed at me. Kenny was awesome and I'm so pleased with my new Optima.
Fantastic dealership! Everyone was so helpful and I loved the fun and up-beat atmosphere! Ask for DAVE; he sat us down and found the exact car we were looking for! We wanted a smaller all-wheel-drive vehicle and Dave showed us the new Nissan Rogue Sport. We love it!
Nissan City has fully lived up to its advertising claims – and the claims are far from modest. I’ve gotten two new cars from them over the years. I’ve either dealt directly with or met a number of their staff. They are honest, professional, and down to earth. There is no pressure to buy and purchasing is a straight forward and a pleasant experience. They don’t play games with numbers or your head. Their only trickery is to create a return customer out of you. The service department, particularly Service Adviser John, could not be more personable, knowledgeable, or conscientious. He treats you like you drive a Rolls, and the mechanics are the best. Steven Vazquez, now in charge of used vehicles, sold me my first new car and earned my respect for his honesty and integrity. Jonathan Morales assisted me in my most recent purchase of a new car and did a fantastic job. Kudos to management. Quality does not come easily.
Shawn Hutton was my salesman. He took my daughter and I out for a test drive immediately. He gave us all the details of the Nissan Rogue S we were interested in. He even educated us on what a certified vehicle was and all the perks of getting one.
I felt like I was in good hands and although I didn't get the car I will surely return for he was kind and I feel he had my best interested at hand. I have referred friends and family to him.
Thanks to Alex for all his help from the beginning of process to driving off with the new car on th same day. This is our third family Subaru. And we all happy with the process of buying them. Thanks again. And will be back in a few years to buy new Subaru
My salesperson was a young man named Owen Wang. Owen was professional, knowledgeable and polite. He always returned my calls or texts promptly. Owen answered all of my questions and addressed any concerns. When he went over the vehicle, he covered everything from bumper to bumper in great detail! I was very pleased with him and my service at the dealership.
I recently leased a Nissan Sentra from Elite Nissan of Bergenfield. The salesman, Edward Carter, was great. He was knowledgeable, thoughtful and made sure I got an excellent deal. I highly recommend this dealer and this salesman.
My son bought a Murano 2-1/2 years ago from Elite Nissan. We discovered a paperwork problem that was going to cost him $1050.00. We contacted the general manager Zuhgir Bader who said he would fix the problem. Surprise, surprise, he did just what he said he would do, He called me every day to keep me informed of the process. He even called me a few days later to make sure everything was ok. I would recommend Elite Nissan to anyone looking to buy or lease a vehicle, as Mr. Bader will truly take care of you.
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