As always, the employees are always friendly, helpful, and knowledgeable. No matter how much I spazzed out on Jamel Mitchum during the process, I still left with a smile. This is the second car that I have purchase at Gwinnett Place Nissan, and I will always purchase my cars from them. Alex Ruiz (the finance Manager) was also great to work with, and I would recommend him to anyone looking for a new vehicle
When you go to Gwinnett Place Nissan ask for Hai li Sales Consultant. I had a great experience with him finding the perfect car. He is professional, patient, and answered very question on very car I test drove. Hai you are the best. Thank you again for assisting me with finding the perfect car. JMORROW, Lawrenceville, Ga
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Most uncomfortable and mechanically unreliable
by Ccoggins from Smyrna
December 30, 2018
Our car hit 30k miles and we had to replace both front hub assemblys. Stiff riding you feel every little crack in the road and the tire noise was horrible we had to replace them after only 10k miles
Everything went fairly smooth. Processing the purchase took a little over an hour. At other dealerships it can take 3-4 hours.
I forgot to inquire about the 2nd key until ready to drive away and was informed it only came with ONE key..............ask this question before you buy as this particular key costs around $300.
Overall a fair price for what is a great car! Would have been better with 2 keys like I was assuming. If it came with 2 keys I would give them 5*'s!
I had THE BEST Experience with Nesrin, Mike the GM, Arlene, and my financer Curt! They were all so helpful when it came to buy my car. Everyone was very knowledgeable and patient. They found the perfect car and deal for me. I was in and out all in a couple hours. I had an awesome experience and will recommend this Nissan location to everyone. Thanks!
European Feel on a Mexican Made Nissan
by WKdrives from Orchard Park, NY
October 29, 2018
My Sentra SR is loaded, sunroof, heated leather seats, Bose audio, Navi, but what I like most is how smooth it is on the road, and the great road feel and handling I get with active understeer. The fuel economy and rear passenger room is also impressive. This is my 3rd Sentra in a row.
Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
Best car ive ever bought
by Kimmy from Fort Worth, Texas
December 16, 2018
This car is everything that i have been needing. It runs great and looks very nice. It has low miles with a great price. I love it.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Cheap plastic parts coming apart/ electric comp.
by Anonimus nissanus driverdus from Los angeles, California
November 5, 2018
Heavy rattling noise coming from under the car, took car to the dealership they "said"they fixed the problem that was a lose bracket on the trunk...noise was the same as we leave the dealership, key fob system error back to the dealership they said batteries needed to be changed, we changed batteries same problem for about 3 weeks by now, new issue driver's door handle ( outside ) the cheap plastic detail ( chromed ) came of from the other cheap black plastic part... mileage has been going down and a full tank won't last as before ( and car has been taken to the dealership for "maintenance" ( hopefully they actually do their job) but I'm starting to believe they just walk around the car without touching the car and just charge the bill...since costumers just sit in the waiting area...and wait 3 to 5 hours for them to "finish"... Very disappointed on Nissan Sentra SV 2016...and service on the dealership is turning sketchy...( Nissan downtown los Angeles) and we'll just waiting for more bad things to happen...what happened to new cars??? Now a day are all disposables in a couple of years..
Not well built like they used to be.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent choice for our daughter!
by Chesney from Clintwood, VA
December 3, 2018
I love the size of this vehicle. I feel it will be a safe and reliable vehicle four our 16 year old daughter. Its backup camera is excellent and I love all of the features the vehicle offers.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by SweetLady from Mt. Rainier, Md
November 27, 2018
I like my 2016 Nissan Sentra! It’s a good car and is very reliable. I’ve had it almost a month and have no regrets at all. It’s pretty good on gas and it’s great with speed.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
by DudeWheresMyCar from Berwyn, IL
October 22, 2018
The transmissions on the latest Nissans are not reliable! The CVT type transmissions are not meant for hard driving and are likely to fail as mine did at 62,000 miles. Do NOT purchase this brand!!
I wish there was a 10 star option for AX Auto. My wife and I drove from chattanooga, TN. We spend 2 days in Atlanta looking at 7 minivans, the second day we found AX Auto. We came knowing what we wanted and unlike other dealers they didn’t try to push into something more expensive or different than we had asked. Eric our salesman was both patient and considerate of our every request. He and his manager respected our wishes to think it over and 3 hours later we were able to drive off with a beautiful ( new to us) 2014 Honda Odyssey!!!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
by Patty from Herndon, VA
January 10, 2019
I love my Nissan Sentra. I could not ask for more, it has a great price and is very reliable, economic with a great style.
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