I just purchased a Honda HRV from McGrath. The customer service was awesome!! Darek Smorczewski Is the man to contact. He’ll make it a comfortable purchasing experience! In addition, all the McGrath team very nice and eager to help you. Thank you!
Rafal was great, showed me the car I was shopping for and he had a Civic a year newer than I was pricing. Better deal than all the other dealers I drove cars at. Its a small place but they have good prices and a warranty too.
by DudeWheresMyCar from Berwyn, IL
October 22, 2018
The transmissions on the latest Nissans are not reliable! The CVT type transmissions are not meant for hard driving and are likely to fail as mine did at 62,000 miles. Do NOT purchase this brand!!
Let's start off by saying that on Monday 4/10/2016 we traveled all over Elgin to different dealers to find the perfect vehicle for my boyfriend.
McGrath Nissan was the 5th dealer we stopped at. When we arrived Jaw Stewart Promptly greeted us and asked us if we had any questions. We explained that we were not sure and if we could walk the lot. He told us which vehicles were used and which were new. We went off to look. Once we found some we went to him to ask prices and test drive one. He explained the cars features etc. then we went off for the drive. As we were driving we had questions on different parts on the vehicle and Jay did the best he could to answer them all with having a computer with more info in front of him. We got back to the dealer and explained that we didn't want to sit down and talk numbers and all that without my father being there to help us out. He understood and gave us his card to let him know when we would be stopping by with my dad. we shook hands and left.
Few hours later we went back with my dad to test drive it again. Again Jay was very informative when my dad had questions for him as well. Which made my dad happy. Jay was not pushy and let us do the talking and explaining what would fit our budget and needs, instead of trying to push any vehicle on us to make a sale. We went back inside to to fill out the necessary paperwork and start on negotiation to take the car home.
Once he was approved for the loan that's when the negotiations started. There was a bit of back and forth then Jeff Marcus the Used Car Manager came out to negotiate with my boyfriend. He was really easy to work with and made sure we had the price that was right for us so we didn't walk out empty handed. Jeff was also pleasant to work with.
The final person we worked with to sign all the paper work with was the Finance Manager Mario Lopez. We had great conversations, He was easy to talk to. Explained everything and anything. Seriously helped my boyfriend out with an even better deal then what we walked in with. Helped that this was my boyfriends first time purchasing a vehicle by taking out a loan and we was great at explaining all the paper and the warranty etc.
So from the moment we walked in to the moment we walked out we were handed with exceptional customer service. Everyone was super easy to work with and super easy to talk to when it came to concerns and questions. We couldn't have asked for a better dealership! After Monday you guys have earned longtime customers. We will be returning in the future and making sure to mention to family and friends that McGrath Nissan in Elgin is the place to go for a vehicle!
Great customer service wasn’t really in the market in buying a truck but Christmas around the corner got my wife her dream truck Adolfo understood our financial budgets and worked with us to get the best deal and I highly recommended you guys to ask for Adolfo Cervantes when you guys come to this dealership
I went into the dealership looking for a used car, but the innovative team at Woodfield Nissan came up with some very great options for a new car. My sales consultant Michal was amazing, even during the moments that I was not fully committed to buying a car. He kept me informed throughout the process, and created a pressure-free zone for me to make my decisions. Overall, everyone was great. So much so, that I have already referred 2 people to go there. Great job guys....
Mark Wenc and his team gave me the best experience I ever had at a dealership! They were friendly, honest, and extremely knowledgeable. I left feeling very satisfied with my purchase. I cant recommend this place highly enough! I will be coming back with friends and family.
Went to this place to see an ad. The RX330 was even nicer in person end up buying it. The manager even had the trunk fixed free of charge. Thanks also to Nus for being accommodating. Will be back.
European Feel on a Mexican Made Nissan
by WKdrives from Orchard Park, NY
October 29, 2018
My Sentra SR is loaded, sunroof, heated leather seats, Bose audio, Navi, but what I like most is how smooth it is on the road, and the great road feel and handling I get with active understeer. The fuel economy and rear passenger room is also impressive. This is my 3rd Sentra in a row.
I bought a ???17 Pathfinder and had a great time dealing with salesmen. The service department is always pleasant and very helpful. The dealership is always going the distance to satisfy their customers needs. There is so many pluses like oil changes, tires, and car washes.
Most uncomfortable and mechanically unreliable
by Ccoggins from Smyrna
December 30, 2018
Our car hit 30k miles and we had to replace both front hub assemblys. Stiff riding you feel every little crack in the road and the tire noise was horrible we had to replace them after only 10k miles
I bought a ‘17 Pathfinder and had a great time dealing with salesmen. The service department is always pleasant and very helpful. The dealership is always going the distance to satisfy their customers needs. There is so many pluses like oil changes, tires, and car washes.
by Aw from Portsmouth Va
November 6, 2018
I love this car, will probably only buy Nissan's now, the handling and reliability are awesome, it looks good out and in and the driver alert system is Handy too.
Great customer service. Always manage to get me scheduled on a Saturday for an oil change! I'm very last minute. I've been going to Nissan of St Charles for years.
Cheap plastic parts coming apart/ electric comp.
by Anonimus nissanus driverdus from Los angeles, California
November 5, 2018
Heavy rattling noise coming from under the car, took car to the dealership they "said"they fixed the problem that was a lose bracket on the trunk...noise was the same as we leave the dealership, key fob system error back to the dealership they said batteries needed to be changed, we changed batteries same problem for about 3 weeks by now, new issue driver's door handle ( outside ) the cheap plastic detail ( chromed ) came of from the other cheap black plastic part... mileage has been going down and a full tank won't last as before ( and car has been taken to the dealership for "maintenance" ( hopefully they actually do their job) but I'm starting to believe they just walk around the car without touching the car and just charge the bill...since costumers just sit in the waiting area...and wait 3 to 5 hours for them to "finish"... Very disappointed on Nissan Sentra SV 2016...and service on the dealership is turning sketchy...( Nissan downtown los Angeles) and we'll just waiting for more bad things to happen...what happened to new cars??? Now a day are all disposables in a couple of years..
Not well built like they used to be.
This is a great place! I needed a commercial truck, and after a lot of searching I found G Motorcars had two units that met my needs...so I had a choice. How great is that? They were easy to deal with, I saw other trucks with more miles and more money, but spent less and got less miles & more equipment here. This is the place to shop for your next car or truck.
I really enjoyed buying my Brick encore 2016. Joey did a wonderful job. Made sure it was in great condition had the oil changed and was cleaned beautifully. Joey is a super nice guy and I would highly recommend Auto Exchange Lombard. Great service.
by Love my Nissan! from Broadview, IL
December 31, 2018
This car meets all of my needs. It's comfortable, plenty of room, reliable, and great on gas. It's easy to drive in all types of weather, I love my Nissan!
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.