by Carolyn "Stevey" S. from Winter Park, Florida
August 31, 2018
I have waited 40 years for my Mustang so to say I was thrilled is an understatement! After I purchased my 2014 V-6 just a few weeks ago from a Nissan dealership, I brought it to SunState Ford to have it checked over. I couldn't have asked for a better experience. It turned out my Mustang needed a major repair and Maurice took care of everything in a professional manner...keeping me updated on the progress of the repair. I will be back for further service needs and most definitely a new Mustang from this dealership when that time comes. Until then, a huge THANK YOU to Maurice and staff!!
After much research, we decided to replace our Lexus with a new Genesis and Holler Genesis had the best selection. Our salesman, Justin Shadron was just super to deal with. He was very knowledgeable, patient and professional in explaining the features of the 6 models we were initially considering. When we narrowed it down to 3 vehicles, Justin spent 4 hours with us over two days extensively test driving our candidates. He was thoroughly familiar with technical operating features of each vehicle which greatly facilitated making our final selection. We never felt pressured in the slightest and Justin actually made our two visits fun.
The actual purchase process was painless. Each vehicle was clearly marked with the discounted price which was better than we were expecting. Edmund calculated our trade-in value in less than 20 minutes and explained in detail how it was determined. We were pleasantly surprised with their offer. Patrick in the finance office was a pleasure to deal with. He quickly prepared all the paperwork and explained everything to our satisfaction. He came up with a financing package that delighted us. The whole process took about an hour and we walked out with a new G80 Sport.
In summary, it was the best car buying experience we ever had. The Holler staff was very personable and were wonderful to interface with. We highly recommend this dealership.
I had such a great experience buying my car with Victor Lopez.
His personality was so friendly, he was very helpful and was hands on to help finish our deal. He definitely went above and beyond to please us with the sale of the car.
Thank you again Victor, we really appreciate you.
It was a simple purchase transaction and Eric (the Sales Rep) had all the technical and history data of the used car I was interested to purchase. I am going to recommend him and the Sales Center to friends and family.
I had seen the M4 I wanted to purchase online. I got good price and the car is flawless. The process was complete i less than an hour and I was on the road. I had some questions regarding my extended service that I bought and they were very helpful in helping me understand my options. I would fully recommend this dealer.
I contacted the dealer because the mileage advertised seemed very low in relation to the price. The dealer contacted me immediately and confirmed that the advertised mileage was incorrect. At that point the was no longer a good deal and a thanked him for a quick response.
Rodney Biggs handled the deal and I couldn't be more pleased with the service I received. Not only did he make the car buying process enjoyable but he helped find the best deal for me. And my car is awesome too. The process was smooth and the staff was friendly and informative. I definitely would recommend this dealer.
I was not in there sevice area so they could not help me. But they did reach out to me very fast and answered questions
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