Came for routine service like oil change and tire rotation along with the usual inspection. The wait wasn't too bad and was just as I had expected. But considering they were very busy, it was actually better than I anticipated.
I had the ABSOLUTE BEST customer service that I have encountered in a long time with any car dealership. The staff was friendly, I did not have to wait a very long and they knew exactly what they were doing. I will definitely be a long time customer with this dealership.
I come here a lot to service my vehicle. I always come in with a coupon. I signed the invoice of the price. When I asked picked up my vehicle, the price was less than the receipt. I was amazed. I will definitely be back and I will tell everyone about that experience. Thank you TIm!! The gentleman that put the paper floormat and plastic on my seat was very nice too. During my wait, I came across Darious and Kyle. Both very nice gentleman!! Keep up the good work guys
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
They meet and surpassed all expectations. I would highly recommend this group of guys, Aaron and Chris, to any one in search of a vehicle.
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