It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Affordable and Reliable
by Rose from Brooklyn NY
January 2, 2019
Car is stylish, reliable and affordable and good on gas. Car is built to endure wind speeds driving on the high way. Car has bluetooth and different modes you can put the car in depending on environment.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Dany in Dallas from Dallas TX
December 22, 2018
I have never owned a Nissan but I'm glad I do now. This is the first time I've ever purchased a BRAND NEW CAR. I will most likely but another one in a couple years. I love all the features and the look of the car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Reliable car that I financed to own
by Eagles Sports Fan from Southampton,NJ
November 12, 2018
This car has alot of features. I like the radio,backup camera,I like this car overall. It also is comfortable and anice car to drive. I also like the sport and economy features.
Great service and price is right, great sales folk
by Dale Gavey from Everett
September 19, 2018
Best place to buy a car or truck..I love the Leaf and the choice of colors and the accesories , buy here and save money
Very reliable car
by Matt brishke 90 from Chicago IL
November 1, 2018
I got my nissan in August only has 13,000 on it right now and I am pleased to say that I made the right choice choosing this car it's very reliable great on gas and drives very smooth has tones of trunk space seating is very comfortable as well I wouldn't choose any other car
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Great car for the price!
by mort0320 from Bangor, Maine
October 30, 2018
This really is a great vehicle, I owned a Pontiac Vibe before this car and I am 6? 2? and this car seems to have a lot more room than my previous car. This car is a sporty little car on the outside and it has some pep in the peddle too. Great car for the money!
The customer service that showed was top notch and no once did they harass or push into something I didn’t want , got what I needed for a great price can’t wait to go back to see what they will offer me this time
This wouldn't have happened if we didn't get Stephen as our salesman. My girlfriend was very anxious and apprehensive about even looking at cars, Stephen was the only person who was capable of allowing her to explore options and feel in control of the situation without feeling overly pressured to make a decision she wasn't ready to. We had not expected to purchase a car when we went in on labor day, but over the course of a couple test drives and some quality selling, she was eventually convinced. We had been looking at Toyota Rav4s but found that, in spite of the higher price tag, the Rogue Sport was a better fit for my girlfriend's needs. It was a great car at an even more fantastic price, we felt valued and cared for through the entire process. Every employee we spoke too was warm and friendly and were able to pick up when they might be pushing to hard and backed off. It was an absolutely perfect car buying experience and I plan to return to them when I finally trade in my old clunker and buy a new car. This experience may have made me a Nissan customer for life, and once again, thanks to Stephen for being such an incredible and friendly salesman.
Most compact car ever owned however very safe,
by Slicksilver from Chicago
October 28, 2018
I love my Nissan sentra from Nissan of st.charles for what I pay i rather have a pick up because I'm a big guy that's the only thing that I dislike the should have known my size wouldn't go with this compact car..but it's safe and the millage is great.
We had a great experience with the whole team at Kirkland Nissan. My husband and I bought a 2018 Nissan Leaf. They were great. It's always a long process but they made it very easy and comfortable for us. They gave the kids cookies and waters while they waited. We worked with Shane, who was fantastic. Great experience overall. We were thrilled.
Went in looking solely for a cash-only trade in for my Mazda3 Hatchback. Was not overly pressured from the staff and was given a fair assesment of the worth of the vehicle. After some very simple and painless negotiation, I was given a decent deal! The staff was always friendly and I was treated like a human, not a lawyer in a courtroom.
Would recommend talking to these guys and gals if you're interested in selling or trading in your vehicle!
I purchased my 2nd vehicle from best bet few days ago, i bought my first car at best bet 3 years ago, when i went there and requested trade quote i was very pleased with trade value they gave me for my car, i got great service and an excellent deal, i strongly recommend best bet and i appreciate all the staff and especially my sales person danny.
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