Fantastic, easy purchase
December 3, 2018
I came into town from the east coast to look at cars. My intention was to purchase a Mazda3 from another dealer, but at the last minute I decided to stop and drive the Jetta GTI. I called 20 minuets before I got to the dealership and the car was washed, running with the ac blowing cold (it was 85 outside) when I arrived. I cannot even express how much this was appreciated, as I was on a very tight schedule that morning. The salesman I had spoken with on the phone (Jet) had even called to let me know he was going to be unavailable and had arranged for someone else to help me. Harold was waiting outside ready to go when I pulled in. When I came back later in the afternoon to drive the car again, Jet, the original person I had spoke with was there to greet me. He then had me continue with Harold, explaining that they work as a team! Unheard of in the used car business, but what a difference in the level of customer service. There was no pressure, but instead the shared knowledge of both men. It made buying this car such a wonderful experience that I will be back next time I am looking for a car. Yes, I will travel 900 miles again to work with such a pleasant team. Thanks guys!!!