I called about a Toyota Highlander on the website. Spoke with Keith to make sure it was still there. When I got there, he showed it to me, gave me the Carfax on it. He ask me about taking it for a test drive. Put a plate on it and said to keep it for the day. I fully checked it out. He wasn't pushy. The car was in great shape inside and out. They have a great staff and have a great lot of cars to look at. I'm extremely thrilled with my purchase and highly recommend them.
It was the most prescious and most reliable car .
by Paul from Saint Petersburg
January 7, 2019
I wouldnt give it up for the world. I love my sentra. I dont care about mercedes. My sentra is my mercedes. My sentra will never die. I love it.
We could not have had a better experience working with Tyler Ryan at Universal Kia. From the initial call, to driving away in a new (used) car, it was as painless as it possibly could be. Tyler was friendly, patient, he listened, did what he said he would do, and was honest. He worked around our schedule and never pressured us with the ???car sales tactics??? most of us have become accustomed to when car shopping. I would have no problem recommending him to anyone I know.
by Dany in Dallas from Dallas TX
December 22, 2018
I have never owned a Nissan but I'm glad I do now. This is the first time I've ever purchased a BRAND NEW CAR. I will most likely but another one in a couple years. I love all the features and the look of the car.
Tim and JT made this a smooth and easy process. I have had issues with other dealerships in the past. These guys have it done with their process. AM
Great car for sure and awesome dealership
by Judosteve from Formed River , Nj
October 29, 2018
The customer service that showed was top notch and no once did they harass or push into something I didn’t want , got what I needed for a great price can’t wait to go back to see what they will offer me this time
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very kind and understanding. No pressure, but a willingness to help.I had a wonderful buying experience at Downtown Nashville Nissan. Jim Ransom was a knowledgeable and a friendly salesman
Very reliable car
by Matt brishke 90 from Chicago IL
November 1, 2018
I got my nissan in August only has 13,000 on it right now and I am pleased to say that I made the right choice choosing this car it's very reliable great on gas and drives very smooth has tones of trunk space seating is very comfortable as well I wouldn't choose any other car
I worked with Jeremy M. He was super helpful and attentive. I was very pleased with the overall experience. I would recommend anyone to see him for their next purchase.
Most compact car ever owned however very safe,
by Slicksilver from Chicago
October 28, 2018
I love my Nissan sentra from Nissan of st.charles for what I pay i rather have a pick up because I'm a big guy that's the only thing that I dislike the should have known my size wouldn't go with this compact car..but it's safe and the millage is great.
by John Seegel from 2077 Bahama Drive Navarre, FL 32566
November 21, 2018
New Tires were added to the vehicle, that was greatly appreciated!. Disclosure of Med. Level scratches were not identified on cars.com.............Dealership was Friendly and very helpful with the Loan Paperwork! One disappointing thing was only 1 set of keys..................I should have asked for a further discount with only 1 set of keys............My wife was not to happy about that..............
Ed Ryan contacted me quickly about my inquiry about a specific car and held it for me to test drive. Nick worked with me to get a ballpark figure of my monthly payment and then when I decided to buy the car George Vasquez made sure that I got an amazing interest rate and finalized the sale. I could not be happier with my new car. I emphatically recommend this dealership.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great car for the price!
by mort0320 from Bangor, Maine
October 30, 2018
This really is a great vehicle, I owned a Pontiac Vibe before this car and I am 6? 2? and this car seems to have a lot more room than my previous car. This car is a sporty little car on the outside and it has some pep in the peddle too. Great car for the money!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.
Affordable and Reliable
by Rose from Brooklyn NY
January 2, 2019
Car is stylish, reliable and affordable and good on gas. Car is built to endure wind speeds driving on the high way. Car has bluetooth and different modes you can put the car in depending on environment.
Bishoy Rizk is one of the nicest car salesmen I have ever dealt with. He was very genuine and straightforward and was eager to ensure I was comfortable with the truck I selected as well as the terms of the deal. Doug Hammond showed me many accessories available for my truck, but was not pushy at all. Austin Evans was easy going and straightforward when it came to signing papers. It was a very refreshing sales experience. Would absolutely recommend him and Nissan of Cool Springs for your vehicle needs.
Reliable car that I financed to own
by Eagles Sports Fan from Southampton,NJ
November 12, 2018
This car has alot of features. I like the radio,backup camera,I like this car overall. It also is comfortable and anice car to drive. I also like the sport and economy features.
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