I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Great car for sure and awesome dealership
by Judosteve from Formed River , Nj
October 29, 2018
The customer service that showed was top notch and no once did they harass or push into something I didn’t want , got what I needed for a great price can’t wait to go back to see what they will offer me this time
Went in to inspect a car that I saw online and drove it home that day. The most pressure free car experience that I have ever had and great finance department.
Affordable and Reliable
by Rose from Brooklyn NY
January 2, 2019
Car is stylish, reliable and affordable and good on gas. Car is built to endure wind speeds driving on the high way. Car has bluetooth and different modes you can put the car in depending on environment.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It was the most prescious and most reliable car .
by Paul from Saint Petersburg
January 7, 2019
I wouldnt give it up for the world. I love my sentra. I dont care about mercedes. My sentra is my mercedes. My sentra will never die. I love it.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
I love this car
by Shekita from DECATUR Ga
November 9, 2018
Don't understand why I should be paying for a manufacturer problem that was beyond my control other than that it is a really great car
The truck buying process was excellence. Thanks to Mark Kitchen the finance manager for his friendliness and kindness. Kenny Jackson for his excellence customer service and Mark McCain also great customer service.
I have already found a car and have bought several
by Larry Allen from Byram, Ms
December 1, 2016
I have bought several cars through cars.cam and been very very satisfied
Great car for the price!
by mort0320 from Bangor, Maine
October 30, 2018
This really is a great vehicle, I owned a Pontiac Vibe before this car and I am 6? 2? and this car seems to have a lot more room than my previous car. This car is a sporty little car on the outside and it has some pep in the peddle too. Great car for the money!
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
Bob Rovnack provided a very positive experience for my Daughter Meredith and me. Buying her first car should be exciting and Bob made the buying process meet our expectations.
We will do business with them again.
First of all, this dealership DOES NOT negotiate. At least that's what was relayed. They don't negotiate, and they over-price their cars, compared to other ones of the same year, make, model, and mileage. You can find cheaper ones, way cheaper ones, at other dealerships. So if you're okay with paying a price for a car that you can buy for much less at another dealership, be my guest. But I would definitely consider all options before stopping here.
I approached buying my Miata with usual fear and trepidation... price was a concern... I didn't want to part with my 2001, yet thought it was time. Lori was very patient and relaxed. At one point I decided not to buy and she, without argument, placed it back on inventory. Also, at other points I'd dealt with Mark and Luke, co-workers with Lori--all cooperated with each other in a very professional and friendly spirit. I had two issues under 30 day warrantee--I was given a loaner car and was called in 1/2 day that car was ready! Location is a problem, gps a necessity for someone new to Dallas. I can now find it after 8 or so visits, but laugh when I finally do get there each time. I'll probably return for service, as I have a warrantee contract, though it allows me to go elsewhere. I feel I have some real and honest friends there, a good experience.
They finished my car faster than expected and did a fabulous job! Car was washed and ready by the time I got off work. Excellent all around
Most compact car ever owned however very safe,
by Slicksilver from Chicago
October 28, 2018
I love my Nissan sentra from Nissan of st.charles for what I pay i rather have a pick up because I'm a big guy that's the only thing that I dislike the should have known my size wouldn't go with this compact car..but it's safe and the millage is great.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Very reliable car
by Matt brishke 90 from Chicago IL
November 1, 2018
I got my nissan in August only has 13,000 on it right now and I am pleased to say that I made the right choice choosing this car it's very reliable great on gas and drives very smooth has tones of trunk space seating is very comfortable as well I wouldn't choose any other car
If you are looking for a used car come see Rodney Truttling. One of the nicest sale's consultant. He is 5 stars all the way.
by Dany in Dallas from Dallas TX
December 22, 2018
I have never owned a Nissan but I'm glad I do now. This is the first time I've ever purchased a BRAND NEW CAR. I will most likely but another one in a couple years. I love all the features and the look of the car.
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