Gary was very helpful with figuring out what was wrong with my driver side window. For whatever reason it wouldn't let me roll it all the way up. They were able to fix it quickly, got my oil changed at the same time, plus they washed it.
by Thomas (the sales manager will know who I am) from Magalia, CA
December 1, 2018
We had the cash. We were in the "Camp Fire" and lost everything. Drove twice to Tustin from Sacramento. Once to shop and once to buy. Had financing set up, gave sales the information so they could deal with the credit union to settle finances before we arrived. They totally dropped the ball. We had driven eight hours to pick up a car and the sales manager demanded our Social Security number even though we were paying in cash. $26K that evening and the residual today. He wanted us to spend the night or until the credit union opened on Monday as he didn't want to work with us. The sales person was next to tears and my 74 yr old wife was fried with how we were treated. He was proud in how he treated us. Based on the short version above, I can't recommend working with AutoNation Ford Tustin.
Thanks a lot for David Hernandez , he is really professional and I'd recommend him to my friends when buying or trading cars .
Also I'd like to thank Walid so much .
These guys are really great .
Thanks for all the STG team
James and Walid was amazing we had a great time doing business with STG it's not everyday you find a dealer that is so transparent in car business. They were knowledgeable definitely will do return here for all future purchases
Very impressed by the variety and quality of cars which were available to purchase from Hertz. All cars had low mileage and were priced competitively lower than other used car sale dealers. The Agent was very service oriented, and not pushy. We are definitely going to purchase our next vehicle from Hertz.
I purchased a used vehicle via the internet. I flew out to California to finalize the paperwork. The team did a great job on resolving an issue that occurred during the finalization of the sale. I highly recommend this team.
Thank you for my salesman very polite and professional They help me finding the right car for me and my family the best deal I found
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