I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
Very friendly sales person, did not have the exact car I had in mind found one that was what I wanted and traded with another company, had my car delivered the next. Very satisfied with my purchase this was the third car I have bought from Crossroads Nissan since 2009
Before I came I heard great things about this place and they were true. Everyone is nice and they work with you to find the car that you want and treat you like family. I would recommend to anyone looking to buy a car. Great place
Great customer service. Makes me want to come back and buy
by wjbaron from DealerRater.com
December 2, 2018
Excellent service we received today purchasing our new 2018 Nissan NVP. Johna in sales was such a pleasure to work with. And Shannon in finance really came through and got the numbers we needed to make this purchase happen. I've purchased many new Nissans in the past and I'd honestly go out of my way just to come back to Leith and do it again.
There was no pressure. Yvonne was knowledgeable and helped us in purchasing the right vehicle for us. In fact they were able to get the vehicle from another dealership in a timely manner due to color of the vehicle exterior and interior.
Unbelievable buying experience- all of the staff was courteous, knowledgeable, and made sure that all my needs were met - and they absolutely were. When my wife trades in her Rogue, we won't waste time going anywhere else.
From start to finish Jimmy was great to work with, positive, efficient, giving me everything I needed to find the right vehicle to meet my needs. It turned out the Nissan NV200 SV was the one for me and he made sure that all of my unique requisites were met or exceeded. Jimmy made the process easy, human, and affirming. Thank you Jimmy for going the extra mile for me. Gratefully, Andrew www.homeEMF tracing.com
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