10/10, Would Recommend
December 3, 2018
For some time now, I had been looking into getting a new vehicle but couldn???t find many deals for what I could afford. When I visited my mother for the holidays, she suggested that I look at the local dealerships. At first, I cringed, thinking back to my previous experiences at other car dealerships from when I was younger because many of them tried to sell us vehicles that we explicitly told them we weren???t interested in (not at the Toyota of Abilene; this was a first time visit for us). I remember pulling up into the parking lot of the Lithia, seeing a small group of salesmen and thinking that things weren???t going to end well, as in the past mum family???s experience was the following: be approached by salesperson, listen to them give a spiel about how great the company/car lot they work for is, feign actual interest that we just so happened to share, and then think that just because they???ve done steps A, B, and C, that they some how have magically convinced me to take a vehicle that I didn???t want in the first place. Earlier that day, I had pretty much given up on finding anything with the budget that I had and didn???t have high hopes when we visited Lithia. And then, there was Greg. Much to my surprise, and relief, Mr. Parks didn???t waste time with the age-old ???let me pretend to be interested in what you do because I have a quota to make,??? song and dance. Very straightforward and down to business, and never once did I ever get the notion that he would try to take advantage of me as a customer. He was given a price range, a preferred type of vehicle, and never once attempted to divert me over to something I didn???t want unlike the Arrow Ford, a place that I had visited just hours before. Pretty sure I told the people at Arrow Ford at least five times that I didn???t want rear-wheel drive. Moving on, Greg found the RAV4 that I now currently have. He was very thorough in explaining and demonstrating all the safety features of the vehicle and has made it clear on more than one occasion that I???m always welcome to ask him questions on how it works. I honestly can???t say enough about how well he did his job and would highly recommend him and Abilene Lithia as a whole to anyone in search of a new vehicle.