Today I had the first scheduled service on my new Frontier. Oil changed, purchased and installed running boards and a general inspection. All went well. I was VERY IMPRESSED WITH SERVICE. NICE COMFORTABLE WAITING AREA. I will have my Frontier serviced here always. Very respectful and friendly. Service was also quick....Thank you...
I really appreciate aaron and his supervisors listening and working with me. Im a single mother and needed the reliable transportation and they gave me just that. I will recommend anyone to aaron and his crew. My whole neighborhood likes my ride HHEEYYY...LOL.. I wont let you down. Thanks ah bunch!!!!!
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Recently we purchased a Ford Expedition at Impex. Nasser was not high pressure and did what was necessary to make sure we were happy. The entire buying process was easy and very pleasant. I will recommend this company to my friends and tell them to ask for Nasser! Thank you so much for being so respectful and professional.
Impex Auto Sales made it possible handed me the keys to my dream car! Everyone was soooo accommodating, as this was my first time purchasing a car. I just graduated college, and I was able to get the exact car I wanted! If you are looking for a great car and you don’t want to feel hassled, overwhelmed and value honesty, please request Mr. Will Norwood! He was such a laid back salesman and wasn’t pressuring me to make a huge decision quickly! He told me everything I needed to know and eased any concerns I had. Everyone in the dealership was extremely kind! Shelby (The receptionist, I believe) always answered the phone respectfully and had such a great attitude. She even texted me after my first visit to ask how everything went. Mr. Allen Hunt helped me with the financing portion of the process and he was extremely friendly and professional. I felt comfortable throughout the entire experience. What I also like about Impex is that they offer amazing and AFFORDABLE warranty packages on their vehicles. I chose the platinum option which gives me free oils changes, mechanical maintenance, tire maintenance (for 2 years) and GAP insurance (for the duration of my financing terms)! I am so thankful I chose Impex Auto Sales! Thank you again Mr. Will for all your help!
Who would have thought buying a used car would be such a painless and, actually, enjoyable experience?!? Customer service is second to none! These guys are hard workers committed to satisfying the customer. I am so happy with my purchase! I'm sorry I only have 5 stars to give.
Mina was a great help when it came to helping me find exactly what kind of car I wanted. He went above and beyond to assist me with my first car buying experience and I am leaving today extremely satisfied and with a new car!
It was refreshing to finally find a car sales person that made me feel comfortable and wasn't trying to fast talk me. If you're looking for a car, I highly recommend you ask for Daija Pinchback at Crown Nissan. She spends time explaining your options, is not judgmental, and most importantly is patient and kind. I am so glad to have stumbled upon her during my car search.
Literally the best service I received buying a car, Daija Pinchback made sure I had everything I wanted in my car. She worked hard with me to ensure I was in the car I wanted. I love my Nissan!!! I definitely recommend this dealership for anyone looking for a car. Make sure you go see Daija!
Daija was an amazing sales person who definitely catered to my wants and needs. She answered my questions in a courteous and respectful manner, and when she didn't know an answer, she found out. Upper Management was also very kind, polite and courteous. Daija kept me informed and updated every step of the way. Even after the purchase, Daija still continues to reach out periodically, ensuring my continued satisfaction with my purchase.
I absolutely love the staff at Crown Nissan! They are nothing short of amazing. I was looking to trade my car to lower my interest rate. I had high equity but Daija and Mike made it work for me. You must check them out.
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