My request-need was a little bit unusual and everyone handled it seamlessly. The technician was very good and handled my car with a high level of care. I didn't catch his name. The technician and service advisor deserve a raise or bonus!
from greeting in lot to close of deal...just terrific!!
by marilynbl1 from DealerRater.com
December 5, 2018
From the moment Adam met us in the lot, the experience was a learning one. He is so knowledgable about the product I was interested in and he listened to what I wanted. He brought two cars up for comparison, knew the difference about each one, and there was no "dazzle-dazzle"! Extremely honest and forthright with his answers.
My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there
It was amazing. The people were very nice and I felt comfortable. The used car had been thoroughly inspected and I felt confident that I would be driving an almost new car. They did their best to find a monthly payment I could afford.
Joe Palotto was awesome to work with, he stayed in contact with me throughout the entire buying procedure, even on his day off! Al Brown made the paperwork fast and effortless, what a change. Great buying experience, thanks to all.
So today we went to New Wave Auto to look into getting a new to us car. Charlie came out to greet us and help us through the process of the never ending paper work. He was fabulous!!! We could not afford the one we were looking at, but he got us into a suv that fit our family and budget. Thank you Charlie for all your hard work and time. The building was nice, clean and roomy. You felt welcome and everyone was nice.
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