Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Laurence was very professional and he got me in the car of my choice in less time. he addressed my concerns. Even though they were undergoing construction. All the sales men/women were smiling as they said hi to me.
Sales associate Irvin was outstanding. He was very knowledgeable about the vehicle that we purchased. He stayed late and answered all of our questions without making us feel pressured. I would highly recommend this gentleman if you???re in the market for a good used vehicle. Finance Manager Tiffany was also helpful and very pleasant to deal with. She was straight forward, honest and made the finance process smooth and quick.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
LE AGRADEZCO TODAS SUS ATENCIONES, MUY BUEN SERVICIO Y ATENCIONYA ES EL SEGUNDO CARRO QUE COMPRO CON EL SR. VICTOR Y EN MARZO PIENSO COMPRARLE OTRA CARGO VAN LOS RECOMIENDO AL SR, MARTÍNEZ SI ANDAN BUSCANDO UN VEHICULO NUEVO O USADO
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