It was our first experience bought the car out of NY state. The process was smooth, the price was fair with great customer service and finance. We found many cars to choose in our first visit and down to Nissan Rogue 2018. Special thanks for Gerald Sales person who so patience and genuine showed us the best deal and kept us update till we finalize everything. It was awesome!! And we were pleased that Eddie, the finance manager able found us a best rate for our car loan. And thanks to Janet who did all final paperwork fast and through. We will recommend this dealership with no doubt. We wish our new car will last for years and we will have a great rides thru the years!
I was recently involved in a bad accident and needed help getting into a new car, especially since I owed on my car still. I could not believe how helpful Eddie the finance manager and Cort the owner were. This is the place to go! Wish i would have gone here the last time I was car shopping.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car.
The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership.
Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
I just want share my experience with Miller Nissans. This is my second lease with this company I want to give my special thanks to a sales person Kasha Miecznikowska she is a amazing like a person and like professional in this field. When she is helping you to pick up the car she is trying to meet all your needs and give you the best deal. I also appreciate for the service in this dealership they are working like a wonderful team and are very helpful. Who likes Nissan will love Miller Nissan
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
We had the pleasure of working with Jose L. on a Saturday and he took SO much time working with us on car choice, the buying process, and ending our current lease with our current Altima (which we also purchased through Paul Miller Nissan). The facilities are SO much nicer now and Jose couldn't have been nicer to work with. He was calm, collected, knowledgeable, and really low pressure and helped us get a GREAT deal. His attention to us as customers, making us feel comfortable here (refreshments, etc.). He is awesome to work with and the dealership is fantastic.
I found a low cost lease deal for a 2014 Nissan Murano on their website. When I called I spoke to a sales manager, ("Aubrey") and she accepted my deposit to hold the vehicle. She referred me to a salesman named Jose Llanos. Jose was a gentleman from beginning to end and a pleasure to work with. There were no hidden fees, no attempts to raise the monthly payments, no high pressure tactics. The deal they advertised was the deal I received. I picked up my new Murano today and I could not be happier. This was the smoothest, most hassle free car buying/leasing experience I have ever had, and I have been buying or leasing cars for 30 years. When my lease is up, I will look forward to dealing with Miller Nissan again.
I had a wonderful experience purchasing my 2011 Pathfinder from Allen Johnson. These guys are the best.
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