I went to Jack Schmitt Chevrolet in Wood River, Illinois today and was treated with professionalism and greeted like a friend. I recommend that dealership to anyone looking for a dealership with integrity and a great selection of cars. I saw a truck on their web site, drove down the street to the dealership and the truck was actually on the lot at the promised price. The dealership made it a very pleasant and efficient process in buying my truck. Thank you Jack Schmitt Chevrolet! I recommend everyone to look at their selection and find a car or truck for you.
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
Our sales person James Logston made this purchase one of my best car purchasing experiences in the 40 years of my car buying years. He knew what he was talking about throughout the deal. He was able to answer all our questions. We went in with the feeling of this was going to be a bad thing, but shortly after the first ten minutes or so, we began to feel comfortable in what we were about to do. I would refer James to anyone who is in the car buying market, be it used or new.
Probably our best experience buying a vehicle. Our salesman Marcus Costa was great to deal with. There was no pressure and we did not feel rushed as we drove several vehicles before making our final decision. He made sure we had all we needed to make an informed decision. Definitely recommend.
Our experience with Tyler Wheat at Suntrup Nissan of South County was a real good one he was a up front person about every thing we had asked.He made buying a new car from this dealership hassle free from the start.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
November 29, 2018
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
Thanks to Dave Low and Bob Dees for a great car buying experience. It's our second car from St. Charles Nissan and the 2019 Rogue is fantastic! And Sid Kahn made the financing experience quick and easy.
Paul and the rest of the St Charles Nissan team went above and beyond to make my buying experience exceptional! I will definitely recommend this dealership to all of my friends. I also plan to have all of my maintenance completed here because of the high quality customer service and attention to detail.
We had two days to buy a new car. As soon as we meet Aaron, we knew we would buy from him. He was the first sales manager to get us to test drive right away at any of the dealerships we went to! He's so friendly and made the car buying experience simple and straight forward. When we bought, it was only Aaron's 3rd week on the job, but we're sure he will be a great asset to the dealership! Thanks for everything Aaron! Brandon in Finance was also great to work with. We're really happy we went to Nissan!
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