Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
First of all, as an individual who has some handicaps, I very much appreciated that their facility was more handicap friendly than any other dealership I have ever been to. Secondly, the truck that I bought for my son is awesome! He is loving his new Silverado!
Everyone was welcoming when we arrived. Matt went out of his way to find us the car we wanted and the finance manager worked to get us the best deal possible. We will definitely buy from Faulkner Nissan in the future.
Best experience ever, thank you for an amazing exp
by Morgan Ann from Mechanicsburg, PA
May 3, 2018
Worked with Mrs. Holly, wanted to trade my truck for an SUV suitable for my giant breed dogs.. not only did we get an amazing vehicle but we got superior customer service and an amazing vehicle. I’ve been to wayyyy too many dealerships in my day and Faulkner, BY FAR is the best experience I’ve ever had. Thank you Holly!!
My family of 4 and I came in looking for a used car with 3 rows in a specific price range. When we arrived we were greated right away by Holly she she took great care of us. She showed us a used 2014 pathfinder. She was wounderful and made the car buying experience with two hungry anf tired children great. She helped make sure that carseat fit, one of my concerns, and shows us other important features on the car.
As we sat down she brought the kids crayons, water and gold fish to keep them occupied while we worked out the details.
The next when we came to pick up car the whole team we so nice to us. We were in a hurry and they made sure we were not late for our appointment, but did not make us feel rushed.
As we pulled out we noticed there was a chip in the windshield. We called them Monday and the said they would take care of it. When we came to pick it up, they went above and beyond what was required. They replace the whole windshield.
We truly had a wounderful experience and I would reccomending Holly and her team to anyone!
This is an amendment to my previous review of Masic Motors. Cars.com does not appear to have a means of editing already published reviews.
After my car broke down the day of purchase, my car was towed to a nearby BMW dealership where it was diagnosed with a bad alternator. It was repaired he next day and after contacting Masic motors they agreed to help me out with a portion of the bill. More then I expect most small used car lots would do. I would not hesitate to recommend Masic motors to someone looking to purchase a car from a used car lot.
I bought a 2018 Titan XD and am very pleased with my purchase. I worked with Tyann who was very pleasant to work with. She wasn't pushy and tended to my needs and concerns. I will definitely visit her when it's time to replace my truck.
I worked with Tyann. She was knowledgeable and attentive. The process was quick and she made the car buy process enjoyable. If you are in the market go to Faulkner Nissan and ask for Tyann, you wonr be disappointed.
Tom was a pleasant salesman, No presure.. He answered questions. Also, he stayed past store hours to complete sale. So I could receive my Nissan Rogue that* night. Great service! And I Iove my vehicle. Will recommend you to others.
The sales consultant at dealership was friendly, courteous and respectful. To be able to leave out of the dealer with a brand new car is the best feeling ever. Kris Teeters went out of his way to make sure I was assisted with a loan to obtain my car. Kris Teeters "Rocks" He was very outgoing, supportive and friendly.was very knowledgeable, very friendly, very patient and attentive.
They were extremely knowledgeable and helpful through the entire process. Zero pressure only helpful info. It was a great experience!!! I would recommend this dealer to anyone looking for a new or used car.
The was the easiest new car purchase I have ever had. The trade value was top notch and the purchase price was competitive. I expected resistance on the price I was expecting to pay, they matched the best deal I negotiated with by another dealer further away. This is a car dealer, and yes they are in it to make money. Be informed using all the resources available and don't expect to be deserving of any more, haggling make a car buying experience miserable.
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