Wonderful service. Knowledge of car. Friendly And professional staff. Not pushy. Val went the extra mileto give us a complete view and knowledge of our new car. Mr Harding was very helpful in helping us make the decision on what car met our needs
Valerie provided excellent customer service and was extremely helpful in the entire sales process. She explained everything very clearly and was completely thorough in everything. I am very happy with my new Nissan Altima!
The staff and service department at Serafini are awesome!! I love the Rogues so I keep going back for more! Plus having Valerie Jochum walk me through every detail along the way was awesome! I appreciate all of her attention to detail and my personal needs! Thank you so much!!
I have been a client of the Matthews Auto group for eighteen years. I have always been met with professional and courteous service on every level. I was in the market for a new vehicle. After talking with Mike McNeal and Marvin Potter, I chose a 2018 Outback. I have never owned a vehicle that 'fit me' more than this one. I've always had a great experience at the Subaru store. They are family and treat you as such. Great people, ethical business practices and coffee, tea, soda or water. All with a smile and a hug Thank you.
Great dealership to work with. The staff was friendly and accommodating. James Iacovelli, my sales associate, did a fantastic job closing the deal and making myself a happy customer. The overall experience was wonderful.
I am a first time customer at Serafini Nissan. When I walked outin the door I was suprised at how easy the Serifini salesperson Valerie Jochum, made the purchase of the Nissan we were looking for. And then the support staff of Gerry, Dallas and Donna, completed the process in a very professional manner. We look forward to returning when we need a car again. You people are great representation for both Serafini and for Nissan Thank ou. Jerry K.
This was my first time buying a vehicle from a dealership. Jason was very kind and helped to keep me informed throughout the entire process. Was genuinely a great experience overall, completely satisfied with my new vehicle and the service I received.
This is my 5th Nissan from Serafini. I did have a Toyota but missed the friendly feeling and the relationship that we have developed over the years. I would also like to mention and thank Eric for detailing my new Rogue to sparkle and Andrea, Gene, Marc and the Service Department Team that checked over and inspected it to round out a perfect delivery experience. Thank you everyone.
The people that work here are very accommodating. They are friendly and patient. I moved here from Northern Virginia about two years ago and did not know where to get my car serviced. I broke down and took it to the dealer's service department. I am so happy that I did. I will go no where else. I have two Ford Expeditions and will buy any future vehicles from this dealership. They are fast to get you in for service, fast to get you out, but most of all... they are honest!
While in the market for a used car within 100 miles in our budget we found our new family suv a 2012 Toyota Highlander at jeff kies auto sales thank you Chad kies for giving us a great deal
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