My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
I had a 2016 Nissan Altima, which I loved and the lease was coming due. With bad weather approaching, I KNEW that I needed the 2018 AWD Nissan Altima. We called around and Eric went above and beyond to make sure that I had a great deal and great experience on leasing this car! He was awesome and I highly recommend him and the Lancaster Nissan dealership!
A good experience at the Kerry Nissan. are salesman Brent Adams was very knowledgeable and helpful on the Choice of our new vehicle. After two days of driving i did not likes the 19 ??? tires and the dealership changed them to 18??? no questions asked.
We drive up and this young man came out and met us. John Wagner was a very personable man and we liked him from the beginning. We told him we would come back on Monday when we had more time to drive because we had several we wanted to drive. John was so patient with us and let us drive several vehicles so we could make up our mind. He also showed us several vehicles that we liked. The dealership was awesome. I loved the fish tank. Once inside we were treated as if we were the only ones there by all. They all went above and beyond to help us make our purchase. I will certainly recommend Rocky Williams dealership. They are a Christian orginazition and it shows. Thank you John Wagner and all that helped.
Great Experience ! Sales man John Marquez was so friendly answered every question I has text me several times to give me updates ! Great is a great run down on car history ! Manger was very friendly explained all our financing details to the word made sure we understood everything . Will for sure be back to see them for our next auto purchase
f you're in the market for a car, this is the best place to buy from. Valerie Williams was so helpful. Her customer service is excellent. I'm telling all of my friends and family to see her. thank you again.
My first "car" was a 1953 Ford Pickup that I purchased in 1973. I've been a truck kinda gal ever' since! My and my critter outgrew our Ford Ranger and I really missed the performance of a V8. I went to Jess Ford in Omak, WA because I like the folks in the Service Department.
I did some research and found that the F150 is still the leader of the pack...and my Son acquired one last summer and I was very impressed with how roomy it is, a Super Cab with a short bed....pretty cute!
Jessica Nordmark and I made an appointment to "see what's available". Me and my dog drove our "Little Mule" (the Ford Ranger) down the Mountain and spent a lovely afternoon . Jess is very skilled. She listened to my "list", asked some very pertinent questions and within minutes she "nailed it". The first vehicle she showed me met my "needs" and was already outfitted with a Bull Bar AND a core heater! We didn't discuss color...but she brought me a "Black Pearl"! I know that the color isn't practical...BUT I LOVE IT! I looked at a few but they didn't "fit" like the one she first showed me.
There was absolutely no pressure. Everyone I dealt with was very professional, knowledgeable and friendly. It was, hands down, my favorite car buying experience! I highly recommend Jessica, Jess Ford and their staff.
Thank you All!
I LOVE MY TRUCK!!!
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
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