The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
This truck is perfect
by Rebecca Bowen from Cleveland, TN
August 21, 2018
This truck is beautiful. My husband is 6'8 and he has plenty of leg room to drive or sit in the passenger seat. The cab doesnt make you feel like everything is right on top.of you either. My husband also has plenty of head room so hes not hitting his head on the ceiling of the cab. The ride is smooth and it's very comfortable.
Great experience working with our sales associate Gary! He was so helpful throughout the whole process and showing me all the special features of my new vehicle! I am loving my new Jeep Cherokee!
Best Truck Warranty Ever!
by L B from Flagler Beach, FL
August 7, 2018
I've owned a total of three Nissan Titan's (2005, 2012 and Now 2017). The new design of my Titan is awesome. Cargo space is great, passenger space is awesome. A perfect all around full size truck with excellent power (5.7 V8) and towing capabilities. The factory warranty is 5yr/100,000miles bumper to bumper (that's unheard of without buying it from a third party warranty provider). BTW... more of my truck was manufactured and assembled in the USA than the competition. I get tired of people ragging on my "foreign" truck. Do your research. These trucks are made in the USA by talented engineers and they out perform the rest. If I needed a 3/4 ton or 1 ton I would buy RAM- they are the best in that class from my personal experience. I've also owner Chevy, GMC and FORD. None of them performed up to my standards and they all had problems within the first few years of ownership.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
NISSAN vehicles ROCK!!!
by Pro Pro from Round Rock, TX
December 14, 2018
I’ve driven Nissan vehicles since the Stanza came out. Nissan has done right by me and my family.
If you’re looking for a dependable vehicle with all the latest in style and safety features then Nissan is the vehicle for you.
Keep up the great work NISSAN
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
2017 Nissan Titan
by Sylvia2017 from Ocala Florida
December 19, 2018
The 2017 Titan is a really nice truck my husband is so in love with it. It has power of any F250 and it will get up and go.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
I asked for quotes from my local dealers
August 8, 2018
I asked for quotes from local dealers from this site and didn't get one response !!!
And I know 3 nissan dealers near me with a bunch of 2017s went to dealers sites for quotes and no response from them also ??? Guess Nissan doesn't want to sell a titan ?? I didn't drive one yet seeing I couldn't get info on line what's it going to be like at the dealerships ? I did go to a local Nissan dealer by me and was there for over 45 minutes and couldn't find anyone to help me!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
We had great service. Our advisor, Maggie was very helpful. Snacks were a nice touch. Would like to see fresh fruit or something other than coffee or water, but overall everything was nice.
Platinum Edition is very nice - Rides like a Caddy
by JohnGyver from Houston, TX
December 10, 2018
Great features on the Platinum Reserve package... Surround view parking camera, two tone leather interior, 4x4, towing package, remote auto start, cooling & heated seats, rear heated seats, upgraded audio system that sounds great.... a well rounded package far cheaper than what you would spend on any other truck lineup.
Felt unwelcome, as nobody cared! No one meet at the entrance, had to find someone who can help. Took 3 hours to change oil, got a package with a car wash and after 2 hours the car wasn’t washed. Took another 45 min to do so.
Hire more staff and train on customer service!
Best truck I've ever owned.
by Darrick from Canada from Kamloops BC
October 12, 2018
Well for starts it's been two years and not one thing has ever gone wrong. So used to dodge, Chevy and Ford trucks where I was constantly back to the dealership to work all the bugs out. Dodge was the worst.
I thought fishing the wheel bearing would get rid of the noise. But it didn’t I was told I need new brakes however noise happens even when brakes are not applied. Definatley coming from left side of car?
by adfryer from provo, utah
September 17, 2018
Love the lift and the off road tires. Lots of power, smooth ride, nice clean leather interior. Truck is a beast. Very pleased with purchase
While my vehicle to be repaired after an accident, I was renting a Rouge Sport and fell in love. I begin my inquiry online and soon after I was contacted via text by a representative of L.H. Miller. For a couple of weeks I was in regular contact, working through details. By the time I was ready, I was in and out of the dealership in under 2-hours driving away in my new car. I really appreciated the staff collectively working together, all on my terms and letting me choose my car buying experience.
Great staff and welcoming atmosphere. The car buying process was very easy going here. The length of time it took to complete the sale and finish the paper work was exemplary. No waiting around wondering what you are waiting for. I had a good experience sorking with one of the sales manager’s Mike James. I also worked with sales professional Emma Gannon and also another sales professional who was new to the company and also named Mike. Every one I spoke to was friendly, genuine and professional. I would highly recommend this dealership to others. Thanks Guys!
I am from Layton, Utah. I saw the car I wanted on the internet and called Gebhardt Volkswagen. I was fortunate enough to be referred to Beverly Fish. She knew I was coming in from out of town, and took care to make sure I knew what I would need to purchase a car out of state. She was very low pressure, yet still very attentive. She took all the time I needed. In addition, she made me aware of dealer financing so I could get a loan through your dealership. This lead us to Tomasso, who was also very informative and helpful. This whole experience was so positive, I would absolutely recommend anybody I know to purchase a car with your dealership. It was definitely worth the drive.
I had a really great experience at Gebhardt BMW. I was in my first lease and wasn't sure how the process worked. Kelly assisted me through the entire lease end process and made me feel at ease. She made me feel very welcome and answered all of my questions. She also helped me get into a new lease and was able to lower my payments! Thanks again Kelly!!!
Love the truck. Nicest vehicle i have ever owned
by LaurelandDan from Tulsa ok
December 14, 2018
Great size, wonderful ameneties, and perfect truck for us. We love the heated seats, the way it rides and drives. It is very luxurious truck. Handles very well. The gas mileage is as expected.
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