Everyone on the staff was great, I bought a car from 500 miles away, Jimmy pointed out and took pictures of small flaws that I wouldn't have noticed to make sure there were no surprises, I was in and out in less than an hour and I was completely happy with the entire process!
This is the fourth car my wife and I have bought from Lubbers. Always a great experience. Let's face it, new cars always cost a certain expected amount. With that said, when I compare my cost to other places, I always find that I got the best deal possible at Lubbers. Couple that to the fun, laid back, yet very professional treatment I get, I've never felt better buying a vehicle. Best possible place to buy a new or used car, in my opinion.
Flew in from SoCal for a special 2015 Camaro Convertible I found on line. My sales rep was Emily. She had everything ready including a detailed car and all paperwork. She made the process easy and stress free. Emily invited me to have a quick lunch while I was there. The dealership puts out a deli sandwich and pizza spread on Saturdays. All in all , a great dealership experience. Thank you Em.
If the dealership can make a transaction this easy for an out of state sale, I imagine local sales would be a breeze.
My teenage daughter found the car she wanted. We sent an email, received a phone call, took the car for a test drive, took it to our mechanic to have it checked out, told them we wanted it AND now it is ours. The staff at Subaru of Wichita were all very nice and professional. Thank you!!
by Driving Home Happy Sharon Van Horn from Wichita, KS
March 2, 2016
I recently bought a new Forester from Subaru of Wichita and was very impressed with every step of the purchase process. However, today their service department went above and beyond! Recently I had a flat tire and had to put the spare put on to get to the dealership. They very quickly repaired the tire, took off the spare and put it back and I was on my way. Once again, I was very impressed! However, in the days following the repair I developed a rattle in the back of the car. I took everything out and attempted to find the rattle with no luck. It kept getting worse so I called the dealership and they said to stop by and they would check it out. I did so today, and they spent 45 minutes trying to find the rattle with no luck. So, the chief mechanic was called to take the car for a drive and see if he could determine the problem. Sure enough, he did! Unbelievably, the rattle was from my husband not putting my new license plate holder on firmly!!! After all the time they had spent on the car they would not take a penny. Just said thanks for coming in and come back soon. WHAT A DEALERSHIP! QUALITY PEOPLE. QUALITY CARS!!
Great experience!! Thank you Orr Nissan for taking care of me!!! I love my car!! You all made the experience wonderful and I will return.
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