I bought my Honda pick-up truck from Victory Honda, Jackson TN. When I made the purchase I also added Car Doc - which is a prepaid maintenance program. When I moved to the Tri-Cities, I was able to have my scheduled Car Doc services performed at Tri-Cities Nissan (as they are part of the Victory Automotive Group).
So I use their maintenance shop every 5,000 miles. The intake procedure assisted by Margo, Suzy, and Jessica is quick and painless. The turn-around time is quick, and you even get a car wash done as part of any service you have done. I've also had minor wear and tear repairs performed and was very pleased with the services provided.
One additional item that I find useful is that you can go online and schedule a repair/service, which is great. All in all, I highly recommend this dealer.
This dealership is part of the Victory Automotive Group. I have found that the quality of service to be excellent and the staff are great folks. One feature that I bought was Car Docs that covers regular maintenence. This service is honored by all Victory dealerships no matter what make of vehicle you bought from a Victory dealership.
Services performed have been timely and quick enough that I can easily wait at the dealership for completion of work. They also wash the vehicle as a peek. You can even stop by and get a free exterior wash any time you want.
Though I bought a Honda at Victory Honda in Jackson TN, my buying experience was highly satisfactory. I think that one would find Tri-Cities Nissan would treat a buying customer in the same positive way.
Best Buying experience ever. I am 61, had ruined credit from a divorce and I mean ruined. Sid Mitchell, and the entire staff was awesome
Bought a Dodge Journey that I picked out online. No pressure to change, they wanted me in the vehicle I chose. And it's even better than my belived Rogue I traded. When they say they can help, THEY CAN! I will always recommend these folks.
Jeff Sanders sold us a used Pathfinder. Absolutely the most pleasant car trade I've ever had very professional. I will trade here again. I highly recommend your next trade go to tri city Nissan. All salesman could take lessons from Mr Jeff Sanders
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