I was amazed with the courtesy provided this dealership. I was expecting to get a ride home until they completed the repairs on my car. Kathy asked me if I wanted a loaner car? I responded how much per day is it. She replied it’s free! I nearly spit my coffee out when I heard this. I said thank you to her.
The problem with my car the check engine light comes on. I went to Autozone and the ran a test that revealed P0101. ITunes U videos showed this being an Mass Airfow Sensor as the cause of the problem. I had 29,300 miles on the car, thinking that it would cost me an arm and leg if I took the car to the dealership. I bought some MAS cleaner from autozone thinking I could fix this on my own. To make a long story short. I went ahead a took the car from the dealership. This was the Wednesday before Thanksgiving and Kathy said they would start the repair on Friday due to the holiday. On Friday around noon I received a call from Kathy and she told me I could pick the car up anytime before 7 PM.
At end of the conversation I had ask how was it going to cost me? I held my breath! All repairs were free! Yes Free!
I went to pickup my car and and came home a happy man.
Today is sad that more businesses doesn’t that type of service! I appreciate Nissan dealership in Lewisville their staff for making my day just a little bit better. If the scale was 100 I would them 100 stars for the courtesy, professionalism and desire to give quality service to the people who bought cars from them.
Kathy should a get raise for her excellent customer service and her professionalism. Rating. 100 stars!
Best truck on the market!
by Laned from Decatur TX
January 2, 2019
I have owned them all but Nissan is the best! I had a Nissan Altima and loved the product.
A lot of truck and assessories!
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
by Divorced Chevrolet from Chesnee South Carolina
January 13, 2019
I have been a Chevy man for years 6 silverados the quality isn’t there anymore 3 year 36000 vs a 5 year 100000 I researched chose the Titan very smooth ride comfortable interior and plenty of power 5 ⭐️ All the way I am sold the Titan is an awesome ride !!!
Such personal, fast friendly and professional service. Everyone on the service drive (greeters, advisors, management and clerks) is always in a positive mood and helpful.
Very Under Rated Truck
by Adamrl from Grand Rapids, MI
January 2, 2019
Okay, I know what the reviews have all been saying....no to the Titan, you must buy a Ford essentially. Well I did not want a Ford in the driveway like very other person on the street so I did not listen to the "machine", I went and did my own research. This is a real truck in every way. True it is less on the electronics and has a smaller Nav screen but this is a truck after all, not a luxury vehicle. When you look at it for what it is and what I use it for - pulling a 8000lb trailer most of the summer - it served my needs well. Pulls like a champ, is quiet and is very comfortable. I have around 20k miles now and have never had a problem aside from a Transmission ECM update which they did during an oil change. The warranty on this truck along with the great price makes this a real deal. Do consider the Titan when doing your research, it is a real truck that is made in the USA too!
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
I am loving it.
by LegendXrunner from Bismarck, ND
January 6, 2019
I've owned both Ford's and Ram's and grew up in a family who are brand loyal to those two. Over the past 6 months I've been researching and testing driving all the off ride trims from Ford, Chevy, Ram' Toyota, and Nissan. Out of all of the brands Nissan was by far the best.
It's a great ride for off road and on road! It's very quiet on the inside and not a lot of outside noise. It has by far the most room to me and it has the power and speed for what I need it for!
I've never had a brand to be loyal to, but I think I'm loyal to the Nissan brand! To me it had all the options I wanted and needed for the best price out there. It's very reliable and the staff at Nissan was amazing.
I love the Nissan Titan Pro-4x!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
My Newest Titan - 2018 Pro-4X
by Jeff Pro-4X from Boca Raton , FL
December 19, 2018
I have put 800 miles on it and so far I love the truck. I have had 2 Titan SV's and Frontier Pro -4X in the past but this new 2018 Pro-4X is beyond worth the extra money. The stance, suspension, look and feel is perfect for me. Absolutely love it so far!
My truck exceeds all my expectations. I wanted all the ’bells and whistles’ and I sure got it and more! I love it inside and out! It’s a beautiful truck. The ride is very smooth. I felt comfortable from the very first time I sat in the Titan. I’ve had my old truck for 16 years, am hoping to have the new one as long!
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
Best truck I have ever owned
by wingmeridian from VERO BEACH
November 22, 2018
this truck exceeds my expectations, plenty of room ,more tech than I will ever use, overall A very nice truck, plenty of room in the back seat area for my dog to ride inside with the seat up, good for my fishing gear . Just a great truck. I will purchase another one if I ever buy another vehicle in my lifetime.
Had a great time at Waxahachie Dodge. We drove away in our dream car thanks to their unbelievable customer service and experience. I appreciate Chance Massey and their sales team for making this happen.
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