MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!
Power and comfort
by ducatigrl from Fargo, ND
December 3, 2018
The ride is quiet and the truck is more than capable. I have the 6.5' bed, much more useful, yet not too long to park. I love the look of the truck.
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
2017 Nissan Titan
by Sylvia2017 from Ocala Florida
December 19, 2018
The 2017 Titan is a really nice truck my husband is so in love with it. It has power of any F250 and it will get up and go.
I don't usually leave reviews but I was beyond satisfied with Hertz Norwalk that I HAD to. This was my first time buying a car and before arroving i was nervous i wasnt going to leave with a car due to my credit, BUT everything was so amazing I thought it was too good to be true. My credit is horrible and they were actually able to work with me. When I say work with me I mean I was actually able to get the year/make/model for literally the monthly payments i was looking for and less than $2k down payment. Reggie was my sales associate and he was amazing and His supervisor amazing also was able to knock my monthly payments down twice. So yea they definitely work with you here and are very nice with great customer service. I highly suggest anyone trying to buy a car even with bad credit check out Hertz Norwalk . No Joke!
NISSAN vehicles ROCK!!!
by Pro Pro from Round Rock, TX
December 14, 2018
I’ve driven Nissan vehicles since the Stanza came out. Nissan has done right by me and my family.
If you’re looking for a dependable vehicle with all the latest in style and safety features then Nissan is the vehicle for you.
Keep up the great work NISSAN
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best truck I've ever owned.
by Darrick from Canada from Kamloops BC
October 12, 2018
Well for starts it's been two years and not one thing has ever gone wrong. So used to dodge, Chevy and Ford trucks where I was constantly back to the dealership to work all the bugs out. Dodge was the worst.
Took my daughter-in-law and grandchildren shopping for a used car. We were on a tight budget and had looked at literally hundreds of cars over the past two weeks. We were starting to get discouraged, when we saw our dream car at A-Lux Auto. The price was great, the car was beautiful, and I thought there must be a catch. It was late in the day, and we were unable to take the car to our own mechanic for an inspection. So we spent the extra $150 for the Contract Cancellation Option, just in case it turned out there were hidden problems. The $150 bought peace of mind, knowing that if something serious was wrong with the car, we could return it with no questions asked. The next morning our mechanic checked it out thoroughly and told us that we got a GREAT car! We were all doing the happy dance. We've had the car for over a week now, and it has exceeded all of our expectations. SO glad we went to A-Lux! Oh, and by the way, they were extremely patient with a screaming 2-year-old during the purchase process. I highly recommend this dealer.
Best Vehichle I Have Ever Owned
by CC40225 from Charlotte, NC
January 8, 2018
Bought this truck used with 28k miles and put 112k more miles in just under 8 years, and it has been a great truck! Handles great for a large truck. Always plenty of power for whatever I needed. Was great for work, around town, road trips, whatever. Plenty of room for the family, tailgating, taking the guys to lunch, or hauling materials and multiple trips to Lowe’s. Not sure what it cost new, but I got a great deal on it when it was 2 years old, so it was a great value for me.
I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!
Love the truck. Nicest vehicle i have ever owned
by LaurelandDan from Tulsa ok
December 14, 2018
Great size, wonderful ameneties, and perfect truck for us. We love the heated seats, the way it rides and drives. It is very luxurious truck. Handles very well. The gas mileage is as expected.
This truck is beautiful. My husband is 6'8 and he has plenty of leg room to drive or sit in the passenger seat. The cab doesnt make you feel like everything is right on top.of you either. My husband also has plenty of head room so hes not hitting his head on the ceiling of the cab. The ride is smooth and it's very comfortable.
Sunny was easy going, knowledgeable, clear explanations, fair price, confident, did 150% to stay with us through to final drive-away!! Highest recommendation! He was reassuring on all our concerns as new all electric buyers! Flo c.
Platinum Edition is very nice - Rides like a Caddy
by JohnGyver from Houston, TX
December 10, 2018
Great features on the Platinum Reserve package... Surround view parking camera, two tone leather interior, 4x4, towing package, remote auto start, cooling & heated seats, rear heated seats, upgraded audio system that sounds great.... a well rounded package far cheaper than what you would spend on any other truck lineup.
Cerritos Nissan have excellent customer service ! I purchased my Nissan with a gentleman named Francisco G. ,I felt after shopping and going to many auto dealers he was the person I wanted to purchase from ! He gave above and beyond customer service ! Next was dealing with the finance manager who closed the deal with perfect service Giovanni B. I couldn't of asked for better service . I wanted to thank them for such a great and comfortable experience ! Both of you make Cerritos Nissan what it is, you gave great service.I also love my car !Thank you
Titan 4 Ever
by Spreedunkjr8 from Ouray Colorado
January 24, 2019
Had a 2005 Titan. Loved it! It was getting tired with 300,000 miles on it and not one time in a shop to be fixed. Messed up and traded for Chevy. Still have Chevy as a beater truck. Recently purchased 2018 Titan SV. Titan is the way to go! Power, ride, and comfort are phenomenal! Fuel mileage is way better than the Titan I use to own and the Chevy! I would strongly recommend purchasing this truck!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Nissan has really stepped up this time.
by Regular Joe from Tucson, AZ
January 23, 2019
I’ve owned every make of truck and this Titan Pro 4-X is the nicest yet! Great engine, smooth shifting transmission, great suspension, great handling, nice paint, nice interior, lots of convenient features. Very comfortable seats. Awesome warranty-best in the industry. No negatives.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
by JRMFFL531 from Abilene, TX
January 18, 2019
This truck is awesome. Lots of room and I’m a bigger guy. Make sure you at least get the SV trim bc the features are awesome. The resale value on these isn’t wonderful but I don’t think I’ll be getting rid of my mine anytime soon.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
by Divorced Chevrolet from Chesnee South Carolina
January 13, 2019
I have been a Chevy man for years 6 silverados the quality isn’t there anymore 3 year 36000 vs a 5 year 100000 I researched chose the Titan very smooth ride comfortable interior and plenty of power 5 ⭐️ All the way I am sold the Titan is an awesome ride !!!
I stopped by last night and met Mark and Israel. Immediately Mark made sure I was comfortable and put me at east about the buying process. He's really a stand up guy, and I felt NO pressure at all. I hope to continue to do business with him and the good people there at M Motorsports.
Eye Candy, Mechanically sound, Rumble!
by Jagman from Richmond, KY
November 8, 2018
This truck is all I could ask for. I’m not a small business owner, pro sportsman or mountain climber, but this truck can do all! Very nice to look at and drive. Mechanically very well put together. I use it for leisure, everyday stuff and just being a home owner. It will pass everything except a gas station. But I have a 1 mile daily commute, so that doesn’t really matter.
Have not bought here but it has some good cars.havent purchase yet waiting to see where they could help me with credit.got contact only twice by this dealer .send my information no asnwee yet.
Solid built, lots of power, good ride
by StephenWade from Guys TN
February 12, 2018
Good ride for a 4x4. Plenty of room for my kids (2) and I. Lots of storage. User friendly layout of controls. The only complaint I have is the poor fuel mileage. Got to trade off something I guess.
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