We were greeted by Edens at the front door and he welcomed us to sit down and discuss what we wanted. He was very attentive and helped us select the right model for us. He had us test drive the car and explained the interior workings. He answered any questions we had. He was very knowledgeable about the car and we felt very relaxed . We had been to several other dealers but Edens was the best salesman that we had we encountered. The whole process was exceptional.
We purchased a 2017 Fiat 124 Spyder Abarth from Zach Hayes. Zach was knowledgeable and after hearing what we were looking for and appraising our trade, came back within 10 minutes with their best deal. We GREATLY appreciated not having to go back and forth playing the game. (In the past year, we also purchased a Chevy Colorado from another dealership and was there for 3.5 hours (it took an hour just in the negotiating part.)
Everyone from start to finish was great to work with. We were in and out in less than 2 hours - it all went so smoothly. We would highly recommend Galeana Fiat and Zach Hayes.
Beautiful facility, shows great promise and still head and shoulders above the other local Jeep dealership (Galeana) but 6 contacts and an about hour to only schedule the appointment for an oil change, tire rotation and them to see if something qualifies for a warranty issue.... unacceptable. No appointments available for at least two weeks out and no way to confirm appointment time online or even by phoning the dealership directly. They can???t even tell you who your service advisor is... once I arrived I found I didn???t even need an appointment after all because they dont handle that type of warranty work for Mopar Service Plans. I have to call Chrysler direct to schedule. Service advisor seemed nice enough but not very knowledgeable and pretty stressed. They???re new so I???ll cut some slack, but guessing management needs to do some better training. Still not sure about why it took 6 contacts to schedule an appointment.. there must have been 15 girls in a bullpen area that handle scheduling who were seemingly just sitting around and chatting. Not great, but not as awful as Galeana. Will give them a second chance and re-review.
Lauren carnprobst was absolutely great.She was very very helpful in our purchase and followed through all the way . Service department was a little lacking we had 2 concerns they fixed the main one . But you Can Trust Lauren her word is gold .
William Karrels was the best salesman I have ever dealt with..He was amazing and I will return for any future purchases I have..I highly recommend Grant motors and William Karrels for your auto buying needs..Thanks William...
Lauren was extremely helpful and attentive. The team was able to get us the deal we needed, and the whole experience was a very positive one. We will be back.
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