I just bought a vehicle from Jake Shook at Ziegler Ford, Plainwell Mi. It was an excellent experience in every way. Jake is very detail oriented, honest and excellent to work with. Liz in finance did a great job too. I will defiantly go back to Jake when we need more vehicles.
Jim is an excellent diesel mechanic, when servicing the truck he reviews everything and lets me know about items coming up that will need attention, I like this attention to detail as it allows me to be proactive on repairs I never find myself on the side of the road waiting for a wrecker
Have been going to HZ for almost forty years. Their ability to service our cars have been excellent.
Appointments have been prompt, service superb and attitude always friendly.
We moved an hour away twelve years ago but always go back to HZ.
Saw the auto i liked on-line. When at the dealership,Bill was very pleasant, not pushy. Bill gave me the facts about my choices of autos, let me drive a few and we discussed the handling of them. A very, very positive experience. I loved that he was not pushy in any manner and the Dealership appearance is attractive and clean, both inside and out.
This was the most easiest car buying process I have ever encountered!! I called and spoke with Bill. Explained to him what i was interested in. That afternoon I called and asked for a test drive. When I got there he was at the door waiting for me, with the vehicle parked out front ready to go! When it came to purchase the vehicle, the process was so quick and easy! Very friendly staff and not pushy!! I will be a returning customer when it is time for my next vehicle!!
The process couldn???t be any better , Mike made everything go smooth and fast , he processed my papers work and delivered the car directly to my house within 3 days , such a respectful and smart seller, he is willing to answer all your questions and help as much as possible , couldn???t be any happier :).
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