The thought of having to go to a big dealership and spend all day negotiating the price and financing makes me sick to my stomach. I've had to do that to many times. Vehicle Clearing House and Rick are nothing like that. I came in to look at a particular car they had advertised and within an hour I was driving off the lot. They showed me all the reports and took me for a test drive and explained everything about the car. I completed a credit app and had my financing done in 30 minutes with one of the many credit unions they do business with. They even did all the tag transfer stuff on spot. love these guys.
An absolute pleasure to work with. They had the truck I wanted at an unbeatable price. David's communication was great and the buying experience was drama free. David went above and beyond to get me a replacement key for my truck after finding out my current key would not allow access to some features on my truck. If I ever buy another vehicle, it will be from VCH! Thanks for the outstanding customer service.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
My experience at Reed Nissan Clermont was excellent. I'm the type to be suspicious of sales people of any kind, but Andres was very friendly, helpful and honest. He worked with me on my trade and gave me a great deal on my new vehicle.We were still finishing up after closing hours and I did not feel rushed at all. I'm so happy with my purchase! Thanks,
I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!
Great service Very Helpful Always a Good Experienc
by William from Orlando
January 6, 2018
Very Good experience All Aound nice cars and Good customer service is a Good Carlot Nice team of Salesman and Nice inventory.i apprecciate the Honesty and Dedication to making your customers Happy!! Fl
Robbie is the man to see! He will get you the best deal and keep you entertained throughout the buying process! Ask for Robbie today!!
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