After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
As a woman, I hate buying a car. I admit that I can be a bit difficult to work. But I was treated with respect and that's all anyone can ask for. Taylor and Jeff made the buying experience much easier than I expected. I would even say that they went above and beyond my expectations.
We bought our first brand new car right off the showroom floor from this great dealership. Their kids room made the buying process so much easier with 2 little kiddos! Abu was great to work with and took his time showing us 3 different vehicles and moving each inside so we didn't have to deal with the rain. He was super knowledgeable about each product, all the options, and upgrades. The finance department made purchasing a breeze! Finally we had a dealership wanting to sell us a car rather than making us jump through hoops to get it! I will highly recommend Collins Nissan to any and everyone!!
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
After shopping slowly, conducting research....I settled on a 2015 Nissan Altima. The team at Collins made the shopping process one of the best I've ever experienced (in any type of retail environment). Taking deliver of the vehicle was very professional, organized, seamless....and fun. They made buying a new car enjoyable / exciting. Basically everything a consumer would want the process to be. Would highly recommend to my friends.
I bought a car here today, from Darren House. He was truly the best salesman I've ever had the pleasure of knowing. If you're going to buy a car ask for him! He was so pleasant, funny, honest and helpful. Truly a blessing for me today!
I found Coyle online while shopping for a new 2016 Nissan Rouge. There weren't many left as the 2017 model is out and there were great discounts available for that reason. They were about the only dealership that had what I was looking for and were responsive to my inquiries about the vehicle. So, I drove about 85 miles to get the car and even though I got there rather late, they had the car prepped and ready to go. We got the deal done quickly and I was very impressed with the no nonsense approach by the dealership. It was a truly enjoyable experience.
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