I love this place, just bought my second car here from Roy. The first car was a Nissan Leaf that I leased for two years to just try out and I liked it so much I came back for a second one. This time I bought a 2016 Leaf with double the range of the first one and got an even better deal buying than leasing. All this happened because of Roy. I feel he really cars about my needs and looks after me even before his sales. He asked me to wait 6 months before he finally had a great deal on the longer range 2016 Leafs. Thanks Roy and thank you Campbell Nelson.
I bought a 2016 Nissan Leaf that looks feels new. I came to just get another lease, but the cost was not as good as the last Leaf I leased. Roy, who leased the first Leaf to me was so helpful steering me to a much better deal for my pocket book. Coincidently I traded my first Prius into Roy for my fist Leaf, now I traded my second Prius to Roy for my second Leaf. I would do it a third time, probably will. No pressure, just great deals. I have been trying to lease a new Leaf for 6 months, but Roy just kept telling me to wait because the time wasn't right. How often does that happen at a dealership. I hope his boss doesn't read that. I am truly grateful Campbell Nelson has Roy working for them. I really enjoyed my first Leaf, even with the 50 mile range, but now I have 120 mile range for half the price and it feels like the good old days with no range anxiety, and it cost half the price!!! Ill be back for the next one and skip the Prius in between this time.
I took my Leaf in for a recall, which was actually an update of the Carwings service, and the service department said they would do an inspection of my vehicle also. I totally expected that some things would be found to "repair" as my experience had been at other dealerships in the past. Blake reviewed the inspection report after everything was completed and showed me that every item on the list checked out as "excellent". I was shocked! Thank you Bellevue Nissan
We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
Oliver has helped us with 4 purchase over last 5 months. He truly considers and fulfills customer needs and satisfaction over his own commission gains. He does not try to sell something that gives him the highest benefit but only what is best for customer. He takes the time to research all possible solutions.
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
Great car buying experience with Dane. My daughter and I drove out of our way and it was well worth it. Dane and the whole team, Deborah in financing, and the service crew all made the process quick and easy. They worked out a great deal for us. Contact Dane he will take care of you.
They explained everything that we had questions about, and went above and beyond when it came to helping us get a deal. They knew every detail about every car in their lot, and recommended the perfect vehicles that for our criteria. 10/10 would go back and recommend to family and friends!
Also they were very personal, not distant or cold at all.
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