The process was so smooth. I worked directly with Perry and Mike and they made sure I was leaving happy and with a car! I was so pleased with the hospitality and the hard work they put into getting me the payment and rate I went there for! Would definitely go back when I need another one.
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
Salesman Ryan was a pleasure to work with in making sure I was satisfied and informed about the buying process. Very helpful and knowledgeable; he worked through the selling process when obstacles presented themselves that could have prevented the sale. Highly recommend the dealership and Ryan as a salesman.
Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you
Phillip McSwain was my salesman.I called him after hearing commercial on the BOGO plan.He found me a better than ever deal and answered and returned all phone calls immediately. Even though a problem arose,which was of no control of Philip or myself, that could've ruined everything, Philip vowed to me he would get me an even better deal and he delivered 100 percent!!! Not only the best salesman I ever met,but someone I can call a friend!!!!
Darrell Edwards was my salesperson. He was very professional and knowledgeable. He took me through the process smoothly and in a timely manner. I recommend that you see Darrell Edwards if you go to Gastonia Nissan!
Mr. Frank Benitez was our sales associate and we told him that we did not want to do the back and forth sales dance that usually occurs at other dealerships. Mr. Benitez went to the sales manager only once and the deal was done. This was one of the fastest sales experiences for a new SUV. The finance department was fast, and explained everything well. I highly recommend Parks Chevrolet and Mr. Benitez when looking for a new vehicle.
I heard from a neighbor that they have been there for a long time. I liked the fact that it is small and plain looking. Facades are misleading, new car dealerships, for example, nothing but lies and tricks.
They waited on me right away. Very pleasant demeanor and personality. Seemed straightforward. Gave me a lot of information. They didn't have a car in their inventory that I wanted at this time however. I'll go back later and give them a try.
by Jonathan/Sales and Khan/ Finance from Monroe NC
September 5, 2018
Best service I have ever received friendly staff from the manager to the salesman to the finance department. Quick and easy process, very knowledgeable and honest. I would recommend anyone looking for a new/used vehicle to go to Nissan of MONROE
Lance was a knowledgeable salesman. He is professional, patient and kind. I love my new/pre-owned vehicle :-D The financing was spot on with the quote with the payments I had budgeted. Adams Auto was a great experience...Thanks!
Rene Acuna and JR were awesome. I would recommend them to anyone. They were very personable as well as professional. Rene not only got me approved for a vehicle, he took the time to educate me on how the vehicle process works no one at a dealership has ever gone to those lengths to do that. If you need an automobile please go to Adams and check out this awesome team of people. Thanks again Rene and JR !!!!
Phillip McSwain was the sales person to greet us. He is very professional, caring and NOT pushy. I would absolutely recommend him to anyone! I hope he is still in the business when looking for another reliable vehicle in the future.
From the immediate response to an online inquiry to the showing and eventual closing on a used Rogue, Phillip McSwain was on top of it all. He was immediately available for our scheduled appointment and worked us throughout the entire process with courtesy and professionalism. Probably to easiest purchase we have ever made!
Very positive and personable. Listens to what you want to accomplish and is very up front about everything! If you need a nissan or any car go see him! He will make sure you leave there happy!
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