Polo met me at the door on a cold day. I was after a specific car and he answered all my questions and made it very comfortable to ask all sorts of questions.
I had to transfer some funds and they were very accommodating to wait the two days needed for an electronic transfer of funds.
When picking up the car, Polo went over the extremely large check of the car and they replaced brake pads and repaired rotors. What a relief.
Polo, and others, made the experience of buying a used car a breeze.
I recently purchased a vehicle at Capital City Nissan. Travis Taylor was my sales man. Travid treated my wife and I like family. We willnot ever shop for a vehicle anywhere else. If you are looking for a vehicle,I highly recommend going to Capital City Nissan and asking for Travis. he will take care of you.
Purchased a Honda Odyssey from Hendrick Nissan. It was exactly what I had been searching for and they had it for a fair price. The sales department was top notch.
Had an issue with the service department after my 100K mile maintenance when my serpentine belt failed only 4 months after being replaced. I contacted owner loyalty and my concerns were relayed to the general manager who then contacted me directly. He listened to my concerns, took the time to acknowledge responsibility and did everything to make it right.
I am happy to say I am a satisfied customer.
Was told any deal I found on the car we wanted that Briggs would match and/or beat and they stood by their word. Got a great deal on the car we wanted and didn't have to settle for anything less. Briggs went above and beyond to make sure we were satisfied on every step of the car buying process.
Absolutely fantastic service. Had a "check engine light" come on, usually an inconsequential indicator, not this time. I needed to replace the timing chain, as well as the associated guides and other items, all needing replacement. What was going to be an 8K repair was handled by the service dept (thank you Gina) and the Nissan Rep under warranty (even though the vehicle was outside factory warranty by a few thousand miles!). I cant say enough about how they went to bat for me and got the entire repair covered by the factory. Amazing!! Will bring my vehicle in for every repair in the future, minor, major and incidentals. Great job guys. Keep up the good work. See you soon!!
The had sold the car I wanted to purchase, but made a quick trip to another dealership for another car. They worked hard to try to accommodation our requests! I will definitely be back!!!!
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