Had an amazing experience went to Wesley Chapel Nissan a little skeptical and when I meet with Luis Lopez he gave me by far the best experience when it comes to what he knows and assure me that he would take care of me ! Wasn???t easy process yet he was so calm and patient made me feel comfortable and got me into my new car!
Suzy was very helpful from the minute we stepped on the lot. She was extremely attentive and kind and showed us step by step through the whole process. I was very pleased with my experience with her and the entire Ferman Nissan family. Thank you!
Suzy sold a Sentra to my daughter 8 months ago, the customer service was amazing, so when my car died today I knew it's time to go and see Suzy and it's always great customer service , great Smile and I still LOVE SUZY !!!!
Service was outstanding and very timely. Mike Stevens, my advisor, helped me learn a few new things about my new car that I did not know. He was patient, friendly, answered all my questions, and very professional. I had a very good experience with my first oil change on my new car. Everyone was very nice and very helpful.
Suzy, sold my mother a car 6 months ago, and I told her I would be in to purchase my new car! she has great energy. she walked me through step by step on the process of purchasing. I'm comfortable and confident with my selection thank you suzy!! I highly recommend.
My experience was wonderful as always. Robert was very helpful and timely in his communication. One I knew more work was required, I was offered a loaner car which was nice and extremely helpful. Bill's shuttle service was very enjoyable as always. Great service all around!
In my grief, I needed to sell my husband???s Titan truck. He passed away 6 mos. ago. I just didn???t want to deal with trying to sell to the public for fear of scams, etc.. I spoke to Ryan in the parking lot and he took me under the wing with compassion. As I waited during the process, He kept checking on me and offering water during the process. He did whatever possible to make it easier for me and comforting. I greatly appreciated this. Several other employees were very kind in coming up to speak a short message to me. All were so kind. God told me in 2 different ways to bring the truck here. Now I know why. I was taken care of very well.
All I can say is wow. The entire experience from being to end was great. I spoke with Ryan before I got to the dealership about the vehicle. I gave him a time frame on when I was going to come look at it, and when I showed up it was out front already, all washed with a tag on it ready for a test drive if I wanted to. Ryan got me a great deal on the SUV, as discussed before I even got there. And then it was seamless and easy through all the paperwork. And I was really impressed with the dealership as well. All very nice and modern, on par with all the high end luxury dealerships ( Mercedes, Lexus, Porsche, etc..). Highly recommend Ryan Smith and Maus Nissan to anyone looking for a new vehicle.
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