As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
by CD from harlingen, texas
November 14, 2018
Gear shifter cable broken twice, had it replaced last year on 6/17 from nissan dealership cost me $614 and broke again 11/18. Nissan customer affairs will not help at all. Nissan has become a disposable car. Will never buy nissan again.
I purchased a 2016 Malibu from these guys and this car is amazing! Got the deal of a life time and now my fiancé and I have a reliable vehicle to continue growing our family! My salesman was Robert, help us navigate through all the paperwork smoothly! I highly recommend buying here if you want a good quality used car at a great deal!
by JessieMD from Baltimore, MD
October 22, 2018
Owned it for around 2 years. Good little car, was exactly what i was looking for. Great gas mileage. Would definitely recommend to a friend.
I took my truck in for first oil change. Supposedly I got a full multi-point inspection. When I drove off the dealer the sound coming from the muffler was different than when I took it in. I immediately found a parking lot and pulled in to it. After checking the muffler and not finding anything I open the engine hood. I immediately saw that whoever took the air filter assembly apart to check the filter could not put it back together. It was totally not right. I put it back together as it properly goes. If something so simple was not done right I wonder what happens when one needs major service done. It’s kind of hard for me to recommend service here after such a minor thing was messed up!!
Its a very economical car for the price.
by Greekgirl from Bakersfield, ca
August 24, 2018
Unfortunately, the front seats don't go back very far, so if you are tall, this may not be the car for you.other than that I'm very happy with my little economy car.
Very good service. Very easy to get purchase done.
by mprothro from DealerRater.com
July 2, 2018
Very good service. Very easy to get purchase done. Overall the dealership is nice and the employees that I worked with were very courteous and professional.
Evaporative Emissions Canister Error
by Anita1234 from Ogden, Utah
July 20, 2018
I love the look of the car inside and out. Lots of head space and leg room in back seat. Only issues I have are the panel by accelerator likes to catch foot (which just found out is under recall so will get that fixed) and the check engine light keeps coming on for an evaporative emissions canister problem. I've changed out the canister and after driving for a little while, the check engine light is back on and keeps giving same code. Have had it looked at by multiple mechanics, with the same perplexed look each time. Can find nothing wrong yet check engine light comes back on after driving for a few days. It's making it very difficult to get it registered this time around....not happy with it.
Thier salesman Pete was instrumental! Nice,helpful
by Kimberly A. Sayre from Magnolia
December 1, 2018
Their salesman Pete was instrumental in making our deal happen he was courteous nice and very helpful makes you appreciate doing business with people like that
most reliable and affordable car
by taraltelore1 from Mount Prospect
July 14, 2018
This car meets all the basic needs for a basic driver. It can easily sit 5 people including the driver and a large trunk with ample of luggage space. Smooth acceleration and braking and well maintained too.
Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !
Was not a good fit for me
by Brenda from Portland Oregon
April 14, 2018
Had no power did not handle well in the snow. Loud road noise. No arm rest bad cup location. Will not buy another it felt cheaply made.
bought my nissan maxima from here and car was great price and runs awesome. I really loved the whole no hassle experience, smooth transaction. Will definitly be back if i need another vehicle to mega auto group. thanks again guys.
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