My old car died. They did what they could for a trade in. Gave me more than the Ford dealership would do. They were easy to work with on the purchase. There was one small issue after I purchased the vehicle and they helped me figure out what the problem was even though they had no legal obligation to look into it. No issues with the car once we figured out that minor interior noise issue. I would recommend checking out their lot before going to a full service dealership. You can tell they love the car business.
This is the second time I have used the service department for my Sante Fe. Each time the team members that I have had contact were professional and very helpful. On this visit a small request was overlooked. And b I mentioned during final review of the service the service manager immediately sent my car back in and had the issue resolved in less that 10 minutes. I have been very pleased with each interaction.
From start of my search till I came to their dealership, my experience was just simply amazing. Excellent price, fantastic team, great condition and fast service sums it all for Certified Car Center. If you are looking for just that, you have got to pay them a visit.
Nissan City has fully lived up to its advertising claims – and the claims are far from modest. I’ve gotten two new cars from them over the years. I’ve either dealt directly with or met a number of their staff. They are honest, professional, and down to earth. There is no pressure to buy and purchasing is a straight forward and a pleasant experience. They don’t play games with numbers or your head. Their only trickery is to create a return customer out of you. The service department, particularly Service Adviser John, could not be more personable, knowledgeable, or conscientious. He treats you like you drive a Rolls, and the mechanics are the best. Steven Vazquez, now in charge of used vehicles, sold me my first new car and earned my respect for his honesty and integrity. Jonathan Morales assisted me in my most recent purchase of a new car and did a fantastic job. Kudos to management. Quality does not come easily.
Everyone at Nissan of Bay Shore is TOP NOTCH!! From the helpful front desk to knowledgeable salesmen, to the finance department - our transaction was smooth and informed, totally painless! 100% recommend Nissan of Bay Shore. Go see Quenton - he???s fabulous!
I can???t believe how nicely I was treated. Everyone was so nice and went out of their way to help me while I purchased my new 2019 Suburu Outback. Todd was the salesperson and I would recommend seeing him. Thank you!
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
We have been to this establishment twice. And we can???t say enough great things about the staff!! Awesome people to work with. Everyone makes you feel welcomed and like family. We will recommend to our family and friends. And we will be going back for future vehicles. Thank you thank you.
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