This car is very comfortable and easy to use. The cruise control is my favorite feature so far. My only critique is that instead of a console in between the front seats there are cup holders, so this was something different for me.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
It was cheap and it rides nice.
by April k from Austin, tx
November 1, 2018
This car meets all of my needs. It is small and easy to park. It is a stick shift with crank windows which is what I wanted.
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
A trustworthy car
by AMG from Tampa, FL
January 13, 2019
From the point I took possession of this car it has been completely dependable. Ours is a basic version of this car, but it works nicely for us.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great Value for the Money
by MAK from Hazelwood, MO
January 8, 2019
I drive 71 miles one way to work 5 days a weeks and was in need of a fuel efficient car. The value of the money for the car. Only had for 3 days but overall great car.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Two different systems have failed.
by Unhappy Customer from Lake Charles
January 2, 2019
With less than 20,000 miles driven, it broke down twice in one month. I need a dependable car. I was left stranded on the street by Nissan's "Roadside Assistance" at 1 AM when I was 75 miles from home. Dependability has not been my experience with this manufacturer.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Doe was a great help to me in locating the best type of car for my 16 year old daughter. While we didn’t buy while we were there, we’re keeping in touch in case something comes in. Thank you for your patience with us and our picky car buying habits!
Great value and a solid, reliable little car
by TjRN from Littleton, CO
October 20, 2018
I love my Versa. I was pleasantly surprised at the price but the comfort and reliability exceeded my expectations. 35mpg is perfect. Love this little fella.
We did not buy from them. The one year old car with 30,000+ miles on it was priced above the norm, even by Kelley Blue Book standards. No negotiations available. So didn't buy. Nothing more. I'd recommend people to try, it doesn't hurt. But just be weary, you lose 3 years worth of manufacturer warranty, in just one year.
Buying process, quality of repairs, facilities rated 3's, because it wouldn't submit as "n/a". So these are not a true rating. Wanted to rate "n/a".
Raul responded to my request for a test drive right away. The car was in very good condition both for the interior and exterior. Financing was fast and I got the same rate as my bank. Hertz made everything easy. Thanks!
by Ed "Automation Engineer" from Morrison, Colorado
September 3, 2013
My agent Robert Hurd was excellent. I had no pressure what so ever. He answered all my questions and gave me the service I wanted. This is highly unusual with other dealers that I have worked with. I am very pleased with my experience with Hertz and Robert Hurd. I would recommend him to my family and friends.
We had a good experience here. There was the typical wait time to get into finance which is normal. We got a great deal on the almost new Jeep (4600 miles on it) that we bought with their Black Friday internet price. Thank you for being so easy to work with!
My 1st Nissan versa hope it's true on reliability
by Mark's Blackniss from Tucson,AZ
December 3, 2018
It's everything everyone has spoke about this car quality features I HOPE Last me for a long time my last Nissan was 1985 Nissan hardbody truck 4 cylinder automatic A.C drove it up to 289,000 miles gave it to my grandson still going
Tyree Bean & Gabe Madrid worked so hard for us on a cold, icey day. They made sure they had the car I requested ready to test drive. And even had the patience to let me test drive 2 other models just to make sure. The while staff was very friendly and accommodating. I was impressed by the professionalism and knowledge of these two very young men. They were easy to talk to. There was no pressure, just blunt honesty. Allen the manager was also very helpful during our purchase.
Sips gas through a coffee stirrer
by Eng322 from Fort Lauderdale, FL
November 21, 2018
It is not the most stylish vehicle but for my purposes, POINT A to POINT B, you cant beat it... I get over 30 in the city if I take it easy and close to 40 on the highway. The car is fast enough for my needs in a stick shift, the automatic was a little too sluggish. Base model cost me less than 10 grand. Cant beat that for a brand new car. Only drawback, got rear ended at a pretty slow speed, the car took a lot of damage. Fortunately it was on their insurance.
Rich was very helpful in recommending and explaining suggested work, very professional and prompt with phone calls. Repair done well.
So far, fine car, and definitely a step up.
by the masked writer, from Wichita, Kansas
December 19, 2018
This car has enough bells and whistles I haven't yet mastered them all but I look forward to becoming more comfortable with it. I'd been warned this model has trouble with its automatic transmission but, so far, it seems to work fine. Ride and "feel" are terrific.
My experience was great. My salesman was exceptional. I was in and out of the dealer in a very short time. I will definitely keep going back for any car needs.
by Johnny 5 from Aurora CO
November 11, 2018
Best value I could find for an entry level car. It has very little road noise, which is great for highway driving. Seats are comfortable. I highly recommend this car.
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